Carlos Roberto Salazar Murillo
Liberia, Guanacaste
Summary
Driven and adaptable Electrical Mechanical Engineering student at Universidad Fidélitas, San José, with strong foundations in power systems, electronics, and automation. Eager to apply academic knowledge and hands-on skills in an entry-level role, while contributing to innovative and sustainable engineering solutions.
Overview
2
2
years of professional experience
Work History
Virtual Customer Service Representative
Amazon
10.2022 - 12.2022
- Assisted customers with inquiries and issues through various communication channels.
- Provided accurate product information to enhance customer satisfaction and engagement.
- Documented customer interactions in CRM systems for effective follow-up and resolution.
- Resolved complaints by identifying issues and implementing appropriate solutions promptly.
- Managed approximately 30 incoming calls per day from customers.
Assistant Veterinary Technician
Veterinaria Guanavet
04.2021 - 09.2022
- Assist customers in selecting pets, supplies, and services.
- Educate customers about pet care, nutrition, training, and health needs.
- Answer questions accurately and professionally.
- Handle complaints and returns in a courteous manner.
Education
Bachelor of Science - Electrical Mechanical Engineer
Universidad Fidelitas
San Jose06-2026
High School Diploma -
Colegio Bilingue Ciudad Blanca
Liberia, Guanacaste12-2019
Skills
- Proficient in CRM tools
- Data management
- Multilingual communication
- Accurate parts inventory management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Virtual Customer Service Representative
Amazon
10.2022 - 12.2022
Assistant Veterinary Technician
Veterinaria Guanavet
04.2021 - 09.2022
Bachelor of Science - Electrical Mechanical Engineer
Universidad Fidelitas
High School Diploma -
Colegio Bilingue Ciudad Blanca
Similar Profiles
Hunter StarkeyHunter Starkey
Amazon Site Lead at AmazonAmazon Site Lead at Amazon
Jessica MaciasJessica Macias
Area Manager at AmazonArea Manager at Amazon
Deepak P LDeepak P L
Quality Assurance Compliance Specialist at AmazonQuality Assurance Compliance Specialist at Amazon
Kymarha DorsainvilKymarha Dorsainvil
Warehouse Worker at AmazonWarehouse Worker at Amazon
SUANYS AURORA BAQUEDANO HERNANDEZSUANYS AURORA BAQUEDANO HERNANDEZ
Administradora at FARMACIA VILLARREALAdministradora at FARMACIA VILLARREAL