Summary
Overview
Work History
Education
Skills
LANGUAGES
Additional Information
Timeline
Generic

CAROLINA CABALLERO

Heredia

Summary

I am passionate about the analysis and management of industrial processes, solving problems, the search for improvement and efficiency of processes. I am characterized for my order, organization, attention to detail, and critical thinking. In addition, my ability to learn quickly, investigate, and good use of lean tools for data analysis are the things that will make me stand out in my day to day work.

Overview

2
2
years of professional experience

Work History

Customer Care Analyst I

EMERSON ELECTRIC
05.2023 - Current

Responsibilities

  • Receive, review, and process customer purchase orders, ensuring accurate entry and booking of orders in business systems for efficient order management.
  • Conduct a thorough technical review of orders to ensure accurate product processing and confirm the availability of all necessary technical requirements and documentation for manufacturing and customer satisfaction.
  • Verify that all information provided by the customer is accurate and complete to ensure they receive the right product at the right time
  • Manage continuous improvement projects focused on optimizing commercial and technical management.

Inside Sales Intern

EMERSON ELECTRIC
01.2023 - 04.2023

Responsibilities

  • Conduct a detailed technical review of the required items to ensure accurate product processing, validate lead times, and correctly calculate intercompany prices.
  • Prepare economic proposals based on the client's requirements, ensuring they align with their specific needs and conditions.

Education

Bachelor's Degree - Industrial Chemical Engineering

Universidad Latinoamericana De Ciencia Y Tecnología, ULACIT
12-2023

Skills

Technical

  • Lean Six Sigma Yellow Belt accredited with CertiProf
  • Microsoft Office (Good proficiency in Excel)
  • Minitab
  • Design Thinking
  • SCRUM (LinkedIn Certified)
  • Learn Industrial Automation (LinkedIn Certified)
  • Strategic Thinking (LinkedIn Certified)

Soft

  • Adaptability
  • Effective communication
  • Teamwork
  • Critical thinking
  • Quick learning
  • Time management
  • Problem-solving

LANGUAGES

English B1

Additional Information

Courses

Good Manufacturing Practices (GMP) course at the University of Medical Sciences (UCIMED)
March - Present

Timeline

Customer Care Analyst I

EMERSON ELECTRIC
05.2023 - Current

Inside Sales Intern

EMERSON ELECTRIC
01.2023 - 04.2023

Bachelor's Degree - Industrial Chemical Engineering

Universidad Latinoamericana De Ciencia Y Tecnología, ULACIT
CAROLINA CABALLERO