CAROLINA NÚÑEZ MONTERO
Alajuela,Costa Rica
Summary
Learning Coordinator with expertise in implementing global mandatory compliance and legal training programs. Combines strategic insight with hands-on execution, owning deployment governance, and risk management to ensure effective implementation in dynamic, low-structure environments. Focused on process improvement and standardization, enhancing team performance through effective coaching and collaboration. Recognized for clear communication, strong stakeholder partnerships, and a pragmatic, execution-focused approach to learning implementation.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Learning Coordinator
Roche
11.2022 - Current
- Led the implementation of high-visibility, mandatory compliance and legal learning initiatives, ensuring regulatory alignment and timely global rollout.
- Partner with senior stakeholders and learning partners to coordinate complex, cross-functional approvals, and localization requirements.
- Owned implementation governance throughout execution, including planning, dashboards, risk and issue management, and status reporting.
- Provide Cornerstone consultancy, and drive process improvements to increase efficiency and standardize global workflows.
- Manage translation and localization workflows across regions, coordinating vendors, SMEs, and stakeholders to ensure regulatory accuracy, and timely global deployment.
- Coach Learning Coordinators, fostering a partner-oriented and strategic implementation approach.
Senior Learning Specialist
Roche
07.2021 - 11.2022
- Delivered high-quality customer service by resolving inquiries and managing requests efficiently.
- Coordinated projects across teams to ensure timely delivery and smooth collaboration.
- Provided advisory on global learning systems, supporting business partners and the learning community.
- Supported quality control initiatives by coaching team members to enhance service excellence.
Learning Specialist
Roche
07.2020 - 07.2021
- Delivered customer service support for learning-related activities.
- Executed system data maintenance and administrative tasks aligned with local E2E processes.
- Ensured comprehensive ownership of issue resolution from initiation to completion.
- Collaborated with team members to enhance daily operations and project outcomes.
Education
Licenciatura Degree - Psychology
Universidad Católica De Costa Rica
Costa Rica11-2015
Skills
- Global project management
- Stakeholder influence
- Translation and localization management
- Risk management and mitigation
- Advisory and consultancy skills
- Analytical problem-solving
- Process improvement
- Learning systems
- Coaching and mentoring
- Project management tools
Certification
- Google Project Management Professional Certificate, In Progress, 2026
- Developing Basic Coaching Skills for Teams, 2025
- Lean Six Sigma White Belt, 2025
Timeline
Learning Coordinator
Roche
11.2022 - Current
Senior Learning Specialist
Roche
07.2021 - 11.2022
Learning Specialist
Roche
07.2020 - 07.2021
Licenciatura Degree - Psychology
Universidad Católica De Costa Rica