Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Cathy Carvajal

Grecia,Alajuela

Summary

Dedicated professional adept at providing administrative and logistical support for various projects, programs and initiatives. Detail-oriented team player with strong organizational skills. Ability to handle projects with a high degree of accuracy.


Performance-oriented and skilled Clerical professional methodical about managing administrative, and customer service functions to support team and improve group productivity. Prioritize and multitask to handle every need with well-qualified assistance.


Diligently pursue every chance to capture new opportunities.



Overview

18
18
years of professional experience

Work History

Real Estate Assistant

Nextwave Group
03.2017 - Current
  • Enhanced client satisfaction by providing exceptional administrative support and maintaining open communication lines with lead manager and clients.
  • Streamlined property listing process for increased efficiency, utilizing MOJO platform.
  • Assisted in finding potential clients that were needing assistance in order to sale their property.
  • Improved logistics to better the step by step process to prequalify potential sellers.
  • Increased client base by actively participating in networking events and generating leads through Mojo, radio and direct mail.
  • Boosted team productivity with effective calendar management for appointments, showings, closings, and meetings.
  • Coordinated appointments to show marketed properties.

Platform Editor

Astria Learning
01.2013 - 07.2015
  • Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.
  • Collaborated with writers to improve content structure and clarity, resulting in increased reader engagement.
  • Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
  • Developed style guides and editorial processes to maintain identical information from book to platform online for student use
  • Traveled to Africa and Ecuador to present our platform and train faculty how to use and teach students how to use it in return.
  • Presentations offered to different universities in Africa and Ecuador to explain how the Astria platform worked and how it would improve and facilitate overall learning.
  • Translated presentations in Ecuador from English to Spanish.

Elementary School Teacher 5th Grade

El Monte School District
09.2009 - 07.2011
  • Improved student comprehension by utilizing differentiated instruction techniques customized for diverse learning needs.
  • Collaborated with fellow teachers to develop interdisciplinary lesson plans, "enhancing students'' understanding of various subjects.
  • Evaluated and assessed student progress regularly, providing constructive feedback and adapting teaching methods accordingly.
  • Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.
  • Contributed to school-wide initiatives aimed at improving overall student achievement, participating in professional development workshops and collaborating with colleagues on best practices.
  • Communicated effectively with parents and guardians, maintaining open lines of communication regarding student progress and addressing concerns as needed.
  • Served as a liaison between the school administration and families during parent-teacher conferences, ensuring clear communication about expectations and areas of improvement for each child.
  • Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.

Product Management Associate

Superior Communications
01.2006 - 09.2008
  • Enhanced product usability by conducting top quality products for companies like Cingular and Motorola before launching new cell phone models.
  • Developed innovative product strategies for increased revenue growth and customer satisfaction.
  • Optimized product portfolio with a focus on high-impact projects, aligning with company goals.
  • Collaborated with cross-functional teams like packaging and Production management to deliver successful product launches on time and within budget.
  • Assisted in delivering products ontime for CES in Las Vegas

Education

Bachelor of Arts - English

Universidad Panamericana
Costa RIca

Bachelor of Science - Psychology

Universidad Autonoma De Centro America
Costa Rica

Skills

  • Client Rapport
  • Lead Conversion
  • Strong organizational skills
  • Attention to Detail
  • Customer Service
  • Phone and Email Etiquette
  • Teamwork and Collaboration
  • Multitasking and Organization
  • Spanish and English Fluency

Additional Information

Bilingual and bicultural in English and Spanish

Shows empathy, respect and understanding to all people from different walks of life

Hobbies: Interior decorating, animal admirer, traveling and seasonal art projects

Languages

English, Spanish
Native language

Timeline

Real Estate Assistant

Nextwave Group
03.2017 - Current

Platform Editor

Astria Learning
01.2013 - 07.2015

Elementary School Teacher 5th Grade

El Monte School District
09.2009 - 07.2011

Product Management Associate

Superior Communications
01.2006 - 09.2008

Bachelor of Arts - English

Universidad Panamericana

Bachelor of Science - Psychology

Universidad Autonoma De Centro America
Cathy Carvajal