Celestina Adie
Calabar, Cross River State
Work Preference
Summary
Detail-oriented professional with strong customer service skills and experience in coordinating catering events. Proven ability to manage customer relationships and ensure timely delivery while maintaining high standards of quality.
Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.
Work History
Catering Administrative Assistant
The Home Cafe Calabar
09.2023 - 12.2023
- Assisted in coordinating catering orders and ensuring timely delivery to clients.
- Maintained accurate records of inventory and supplies for catering events.
- Supported event planning by preparing necessary documentation and schedules.
- Communicated with vendors to secure quality ingredients and supplies for events.
- Collaborated with kitchen staff to ensure food quality and presentation standards were met.
- Answered, screened and forwarded incoming phone calls.
- Contributed to the successful execution of high-profile events by coordinating closely with clients and vendors.
- Managed calendar by scheduling appointments, events and meetings with customers.
Customer Service Cashier
The Home Cafe Calabar
09.2023 - 11.2023
- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with product inquiries and provided recommendations.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash, credit, and gift card transactions accurately to minimize discrepancies.
Education
Bachelor of Arts - Journalism And Mass Communication
University of Cross River State Calabar
Calabar, Cross River State, Nigeria08.2025
Certificate of Completion - General Virtual Assistant
Vsavvy Academy
Lagos, Nigeria08.2026
Skills
- Complaint handling
- Customer relationship management (CRM)
- CRM software
- Problem-solving
- Call center experience
- Payment processing
- Email management
- Customer service
- Online chat support
- Support services
Timeline
Catering Administrative Assistant
The Home Cafe Calabar
09.2023 - 12.2023
Customer Service Cashier
The Home Cafe Calabar
09.2023 - 11.2023
Certificate of Completion - General Virtual Assistant
Vsavvy Academy
Bachelor of Arts - Journalism And Mass Communication
University of Cross River State Calabar