Christopher Redondo
Heredia,Provincia de Heredia
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
4
4
years of professional experience
Work History
Senior barista (Certified)
Starbucks Coffee
Heredia
08.2023 - 10.2023
- Operated coffee machine, adjusting settings and grinds to achieve optimal pour.
- Drove continuous service improvement by identifying changes in staff performance.
Regular employee
Nova cinemas
Alajuela, Alajuela
02.2023 - 07.2023
Cafe barista and cashier
McDonald's
Heredia
02.2020 - 08.2022
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Employed product knowledge to recommend beverages based on customer preferences.
Cashier
McDonald's
Heredia
12.2019 - 02.2020
- Reduced customer wait times through optimised checkout processes.
Education
9th grade completed
IPEC
Heredia, Barva.Bachelor's degree
MEP
HerediaFood handling
McDonald's
HerediaSkills
- Coffee presentation techniques
- Food and beverage pairing
- Counter displays
- Counter sales
- Teamwork and collaboration
- Active listening
- Employee training
- Conflict resolution
- Quick learner
- Strong communication
- Sales expertise
- Performance improvement
Languages
Spanish
Native
English
Upper intermediate (B2)
Timeline
Senior barista (Certified)
Starbucks Coffee
08.2023 - 10.2023
Regular employee
Nova cinemas
02.2023 - 07.2023
Cafe barista and cashier
McDonald's
02.2020 - 08.2022
Cashier
McDonald's
12.2019 - 02.2020
9th grade completed
IPEC
Bachelor's degree
MEP
Food handling
McDonald's
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