Chuc Mason
IT Director
Nosara
Summary
Chicago born dual citizen Costa Rican working more than a decade in high tech solutions in Costa Rica.
I founded my technology solutions company, Unleash Your Geek, Inc., in 2007 in the United States and brought it to Costa Rica in 2010 to help mentor others who want to be in high tech.
Our competence is in technology solutions, technical SEO, cyber security, fraud prevention, data recovery, identity theft, enterprise SEO tools.
We produce methods for companies aiming to enhance their technology solutions. With over 30 years of experience in IT and systems analysis I supply unique and cutting-edge options that provide organizations a step up.
My work extends from simple support to advanced international deployments and integrations. Getting called in to do things that no one else has the nerves to handle and to go into the spaces of others to get done what needs to be done.
Focused solutions integrator with 25 years of success in designing customer-oriented programs and developing high performing service-oriented teams.
Accomplished in working with organizational leaders to establish business goals and devise strategies driving revenue generation and business growth. Proven track record in creating scalable customer service operations infrastructures and leveraging social media to nurture relationships with customers.
Overview
2026
2026
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Director Of Operations
Unleash Your Geek, Inc.
Nosara, Provincia De Guanacaste
2010 - Current
- 30 years in technology solutions in 15 countries and over 100 companies.
- 20 years of technical SEO serving more than 250 customers in 15 years.
- Cyber security, fraud prevention, data recovery, identity theft helping clients recover from intrusions
- Core technical solutions which are applied to everyday processes in order to improve the efficiency in which companies are run
- Systems Analysis, web development, server administration, database administration, support solutions, process management, planning and delivery
- We produce ingenious and efficient methods for companies aiming to enhance their technology solutions
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
Technical Analyst
Underwriter's Laboratories
Northbrook, IL
06.2006 - 03.2007
- Systems analyst for executive offices of UL, corporate wide implementations
- Planning of systems and software application deployments
- Trade show and global integration support
- Support to executive offices and Board of Trustees for off site events and seminars as well as 24/7 VIP support to key officers of UL
Senior System Analyst
SBC Ameritech
Schaumburg, IL
06.2002 - 10.2003
Managing support center during the SBC and Ameritech merger
Creating support databases, FAQS, solutions and troubleshooting guidelines for tech call center
High pressure corporate technical support
Streamlining the technical support center to provide solutions to their customers and to reduce call times in order to respond to more issues more efficiently
System Engineer
NIKŪ Corporation
San Francisco, CA
10.2000 - 06.2002
- Build, Oracle and SQL Servers for Java CRM regression testing
- Design testing and implementation of Java based CRM in a ground up startup environment
Technical Consultant
Ibbotson Associates
12.1998 - 09.2000
- Software Support Engineer and systems analyst supporting asset allocation software for Big 7 financials
- Daily support of corporate and home based financial analysts with Ibbotson Encorr Software and Portfolio Strategist
- Liason with developers and clients for installation processes and customization of software for distribution of new release, revisions and patches
- Y2K preparation
Technical Consultant
FTAS
09.1996 - 06.1997
- Software testing and application management and support analysis for Investment Trading firm, Gantos and Anthony Saliba of Saliba Partners
Senior Technical Support Analyst
Gateway
09.1994 - 10.1996
- PC Development and Support
- Software Testing and Application Support
Education
Some College (No Degree) - Computer Science
01.2001 - 01.2003
Some College (No Degree) - Criminal Law
01.1988 - 01.1989
Diploma - Mathematics and Computer Science
01.1986 - 01.1987
Diploma - High School/Secondary Diplomas and Certificates
01.1984 - 01.1986
Skills
Information Technology
Publications
Dark Web
Patents
Social API
Timeline
Technical Analyst - Underwriter's Laboratories
06.2006 - 03.2007
Senior System Analyst - SBC Ameritech
06.2002 - 10.2003
University of Phoenix - Some College (No Degree), Computer Science
01.2001 - 01.2003
System Engineer - NIKŪ Corporation
10.2000 - 06.2002
Technical Consultant - Ibbotson Associates
12.1998 - 09.2000
Technical Consultant - FTAS
09.1996 - 06.1997
Senior Technical Support Analyst - Gateway
09.1994 - 10.1996
Valley Forge Military Academy & College - Some College (No Degree), Criminal Law
01.1988 - 01.1989
Lake Forest High School - Diploma, Mathematics and Computer Science
01.1986 - 01.1987
NSCDS - Diploma, High School/Secondary Diplomas and Certificates
01.1984 - 01.1986
Director Of Operations - Unleash Your Geek, Inc.
2010 - Current
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