Cinda Johnson
St Johns,Fl
Summary
Seasoned Motor Coach Operator with comprehensive knowledge of bus operation, maintenance, and safety procedures. Possess strong navigation skills, exceptional customer service abilities, and adept in handling difficult situations calmly. Made significant contributions to previous employment through enhanced route efficiency and passenger satisfaction.
Overview
2
2
years of professional experience
1977
1977
years of post-secondary education
Work History
Motorcoach Operator
Coach USA
Long Beach, California
08.2003 - 12.2004
- Operated motor coach safely along designated routes.
- Conducted pre-trip inspections to ensure vehicle readiness.
- Assisted passengers with boarding and luggage handling.
- Maintained cleanliness of the motor coach throughout the trip.
- Enforced safety regulations and policies during travel.
- Provided information to passengers about routes and schedules.
- Responded to passenger inquiries and handled concerns promptly.
- Kept accurate records of mileage traveled for each trip taken in accordance with company policy.
- Checked tickets for accuracy when necessary to ensure compliance with company policies.
- Followed established rules and procedures for parking buses at terminals or rest stops.
- Conducted emergency evacuations if needed due to mechanical failure or hazardous road conditions.
- Greeted passengers upon entering the bus and welcomed them aboard.
- Communicated with dispatchers regarding arrival times, delays, or other issues related to trips.
- Inspected coaches prior to each trip to ensure they met safety standards.
- Conducted pre-trip inspections for vehicle defects such as brakes, tires, lights.
- Provided safe and efficient transportation of passengers to their intended destination.
- Reported any maintenance issues immediately to supervisor or mechanic staff.
- Resolved conflicts between passengers in a professional manner when needed.
- Adhered to traffic laws and regulations while driving motor coaches on highways, city streets, and rural roads.
- Monitored passenger behavior throughout the duration of trips.
- Answered questions from customers about routes and destinations served by the company's services.
- Maintained the cleanliness of the coach before, during, and after trips.
- Assisted passengers with loading luggage onto coaches in a timely manner.
- Filed incident reports promptly following accidents or other incidents involving motor coaches.
- Performed minor repairs on vehicles when necessary such as changing light bulbs or checking fluid levels.
- Managed ticket sales for passengers boarding the coach.
- Obeyed DOT rules and regulations and local laws to maximize safety.
- Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
- Completed accident and incident reports accurately and legibly at end of scheduled shifts.
- Provided route, schedule and fare information to passengers.
- Helped elderly and disabled passengers board and exit bus.
Motorcoach Operator
Greyhound Lines, Inc.
Los Angeles, CA
03.2003 - 08.2003
- Operated motor coach safely along designated routes.
- Conducted pre-trip inspections to ensure vehicle readiness.
- Assisted passengers with boarding and luggage handling.
- Maintained cleanliness of the motor coach throughout the trip.
- Enforced safety regulations and policies during travel.
- Provided information to passengers about routes and schedules.
- Responded to passenger inquiries and handled concerns promptly.
- Kept accurate records of mileage traveled for each trip taken in accordance with company policy.
- Followed established rules and procedures for parking buses at terminals or rest stops.
- Greeted passengers upon entering the bus and welcomed them aboard.
- Communicated with dispatchers regarding arrival times, delays, or other issues related to trips.
- Inspected coaches prior to each trip to ensure they met safety standards.
- Conducted pre-trip inspections for vehicle defects such as brakes, tires, lights.
- Provided safe and efficient transportation of passengers to their intended destination.
- Reported any maintenance issues immediately to supervisor or mechanic staff.
- Resolved conflicts between passengers in a professional manner when needed.
- Adhered to traffic laws and regulations while driving motor coaches on highways, city streets, and rural roads.
- Monitored passenger behavior throughout the duration of trips.
- Maintained the cleanliness of the coach before, during, and after trips.
- Filed incident reports promptly following accidents or other incidents involving motor coaches.
Education
Centennial Senior High
Los Angeles, CASome College (No Degree) - Administration of Justice
Compton Community College
Compton, CASkills
- Vehicle inspection
- Safety compliance
- Route planning
- Ticket management
Timeline
Motorcoach Operator
Coach USA
08.2003 - 12.2004
Motorcoach Operator
Greyhound Lines, Inc.
03.2003 - 08.2003
Centennial Senior High
Some College (No Degree) - Administration of Justice
Compton Community College