Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Timeline
Generic

CINDY PAOLA ROJAS DURAN

Coronado

Summary

My objective is demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Admissions and Billing

Hospital Internacional La Católica
09.2023 - 07.2024
  • Special billing with INS (National Insurance Institute)
  • Customer service (in-person, phone, and email)
  • Documentation processing and collections
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Supervisor of Admissions, Cashiers, and Insurance

Hospital Internacional La Católica
09.2009 - 09.2021
  • Complaint handling and empathetic customer support
  • Processing of national and international medical insurance
  • Cash balancing and bank deposits
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Education

High School Diploma -

Liceo De Coronado
12-2004

Primary School -

Escuela José Ana Marín Cubero
12-1999

Skills

  • Assertive communication
  • Teamwork
  • Time management
  • Customer service
  • Empathy
  • Friendly, positive attitude
  • Computer skills
  • Active listening

Certification

  • English – Intensa Language Institute (2024)
  • Social Report Writing – Francela Conejo (2022)
  • Life Skills – Francela Conejo (2018)

References

Lilliana, Monge Charpentier, 8824 9787

Languages

English
Upper intermediate (B2)
Spanish
Bilingual or Proficient (C2)

Timeline

Admissions and Billing

Hospital Internacional La Católica
09.2023 - 07.2024

Supervisor of Admissions, Cashiers, and Insurance

Hospital Internacional La Católica
09.2009 - 09.2021

High School Diploma -

Liceo De Coronado

Primary School -

Escuela José Ana Marín Cubero

Similar Profiles

CREATE PROFILE
CINDY PAOLA ROJAS DURAN