Summary
Overview
Work History
Education
Skills
Projects
Awards
Timeline
Generic

Cristian Rivera Soto

Cartago,Costa Rica

Summary

Shipping and Logistics Specialist with over four years of experience managing international and domestic trade operations across the U.S., Canada, Mexico, and Brazil. Proven track record in optimizing customs processes, automating workflows, and leading key logistics projects. Recognized for excellence, with multiple internal awards at Amazon. Strong communicator, focused on delivering results with efficiency and precision.

Overview

5
5
years of professional experience

Work History

PROCESS EXPERT

Amazon
01.2024 - Current
  • Collaborated with cross-functional teams to streamline project execution.
  • Monitored compliance with safety standards and operational guidelines.
  • Resolved operational issues by troubleshooting problems in real-time.

IMPORT/EXPORT ASSOCIATE SR.

Amazon
08.2021 - 01.2024
  • Led coordination of international shipments ensuring full compliance with import/export regulations across USA, Canada, and Mexico.
  • Built strong partnerships with international suppliers, optimizing lead times and procurement workflows.
  • Implemented SQL queries and automation tools to reduce manual processing time by 75%.
  • Created alert systems to streamline email communications and minimize delays in customs processing.
  • Recognized with multiple awards for innovation and operational excellence.

SELLER PARTNER SUPPORT ASSOCIATE

Amazon
03.2021 - 06.2021
  • Provided support to sellers in the North American market within the Amazon platform.
  • Advised vendors on policy compliance and effective business positioning on the platform.

SYKES ACADEMY

Sykes
01.2021 - 03.2021
  • Completed English improvement program focused on customer service and soft skill development.

Education

Postgraduate Degree - Logistics and Supply Chain

UCR
01.2025

Bachelor's Degree - Customs Administration and Foreign Trade

UCR
01.2020

Skills

  • SQL
  • Power BI
  • Microsoft Excel
  • SAP
  • INCOTERMS
  • Tariff classification
  • EOQ models
  • SCOR model
  • S&OP
  • Trademark and intellectual property rights

Projects

Project Quasar, Reduced processing time from 14h to 3.5h using custom SQL query. Project Phoenix, Standardized critical customs mobilization tasks to improve compliance, resulting in quarterly cost savings of $2630.04. Project Pulsar, Developed email tool to automate follow-up on missing attachments.

Awards

  • 2022 Employee of the Year, Amazon GSRC Department
  • Beyond Award, Amazon C-Ops, 01/01/22
  • Beyond Award, Amazon C-Ops, 05/01/24
  • Ace of Spades Award, Amazon C-Ops, 08/01/22

Timeline

PROCESS EXPERT

Amazon
01.2024 - Current

IMPORT/EXPORT ASSOCIATE SR.

Amazon
08.2021 - 01.2024

SELLER PARTNER SUPPORT ASSOCIATE

Amazon
03.2021 - 06.2021

SYKES ACADEMY

Sykes
01.2021 - 03.2021

Postgraduate Degree - Logistics and Supply Chain

UCR

Bachelor's Degree - Customs Administration and Foreign Trade

UCR

Similar Profiles

CREATE PROFILE
Cristian Rivera Soto