Customer-focused professional from GrupoJotta with a solid foundation in both client service and logistical support. Experienced in direct customer and sales agent interaction, managing physical documentation systems alongside virtual platforms for efficient record-keeping. Proven ability to resolve customer issues effectively through active listening and problem-solving. Additionally, I play a key role in the supply chain by assembling and verifying orders in the warehouse on Saturdays, ensuring timely and accurate delivery to the store, thereby contributing to seamless operations and customer satisfaction.
Problem-solving