High
Daniel Alvarado
Logistics
Alajuela
Summary
Accomplished Financial Manager with a proven track record at Puntos Congruentes, adept in financial reporting and analysis, and staff leadership. Excelled in enhancing productivity by 30% through strategic process improvements and team development. Skilled in multitasking and problem-solving, ensuring project and financial management excellence across diverse industries.
Overview
20
20
years of professional experience
1
1
Language
Work History
Financial Manager
Puntos Congruentes
San Jose, Escazú
06.2023 - 07.2024
- Streamlined office processes by implementing efficient administrative systems, resulting in increased productivity and reduced operational costs.
- Enhanced staff performance through comprehensive training programs and regular performance evaluations, leading to a more skilled and motivated team.
- Promoted a positive workplace culture by addressing employee concerns promptly and implementing initiatives aimed at boosting morale and job satisfaction.
- Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
- Conducted regular audits of internal processes to identify areas for improvement and implement corrective measures promptly.
- Facilitated the hiring process by working closely with HR in candidate screening, interviewing, and onboarding new administrative staff members.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Controlled $750,000.00 annual budget.
Project Manager
Ecoseal
Alajuela , Provincia De Alajuela
06.2021 - 05.2023
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Negotiated and managed third-party contracts related to project deliverables.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed projects from procurement to commission.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Owner
Grupo White
Ala, Provincia De Alajuela
05.2018 - 03.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
- Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
Inplant
Kuehne + Nagel
Heredia, Provincia De Heredia
02.2014 - 03.2018
- Import/Export Manager (Maritime and Air Freight)
Led the efficient management of both maritime and air freight operations, ensuring timely and cost-effective transportation solutions. - Oversaw cargo arrivals at the HUB (Miami)
Ensured smooth and on-time handling of incoming shipments, optimizing processes to meet deadlines and customer expectations. - Managed equipment scheduling and placements with shipping lines
Coordinated with major shipping lines for the timely allocation of equipment, ensuring seamless logistics operations. - Invoicing and Billing
Handled accurate invoicing and billing processes, maintaining financial records and ensuring compliance with industry standards. - Exclusive Customer Service
Provided high-level, tailored customer service to clients, addressing their specific needs and ensuring satisfaction. - Presented results to clients
Delivered clear and insightful performance reports, helping clients understand key metrics and outcomes. - Customs Coordination for Free Trade Zone Regimes
Collaborated with customs authorities to ensure smooth clearance of goods under Free Trade Zone regulations.
Moving Cordinador
Rex Cargo
Heredia, Provincia De Heredia
05.2010 - 01.2014
- Implemented a system to track and manage client paperwork, ensuring all necessary documents were easily accessible and secure.
- Coordinated logistics of long-distance moves involving multiple parties or locales, optimizing timelines while minimizing disruptions for clients.
- Established relationships with local businesses and vendors to secure cost-effective moving supplies and services for clients.
- Continuously researched industry best practices and trends, incorporating this knowledge into the company''s moving coordination processes to stay ahead of the competition.
- Specialized in delivering comprehensive sales support and post-sale services to ensure customer satisfaction and long-term relationships. Prepared detailed and accurate quotes for clients, tailored to their specific needs, ensuring competitive pricing and timely delivery. Led sales efforts by identifying customer needs, offering suitable solutions, and driving revenue growth through effective product and service promotion. Provided exceptional post-sale support, resolving any issues promptly and maintaining strong, ongoing client relationships to ensure satisfaction and repeat business.
Sales / Costumer Service
DHL Express
Heredia, Provincia De Heredia
06.2004 - 12.2013
- Telemarketer
Skilled in direct customer engagement, using persuasive communication to drive sales and establish rapport with potential clients. Executed outbound calls to potential clients, effectively presenting products and services to meet customer needs and generate sales opportunities. Built strong relationships with customers through consistent follow-up and personalized service, ensuring high satisfaction and retention rates. - Customer Service Executive
Experienced in providing exceptional customer support, resolving inquiries, and delivering solutions that meet client needs with professionalism and efficiency. Handled inbound customer inquiries, provided accurate information, and efficiently resolved issues to maintain customer loyalty. Proactively identified service gaps and worked to improve processes, ensuring a seamless customer experience and timely resolutions. - In-Plant Executive at Intel
Managed customer service and logistical support directly within the client's facilities, ensuring smooth operations and high satisfaction levels. Provided hands-on customer service within Intel’s operations, addressing client needs promptly and maintaining high levels of satisfaction. Collaborated with Intel teams to streamline processes, ensure efficiency, and meet client-specific requirements in a fast-paced environment.
Education
No Degree - Industrial Engineering
ULACIT
San Jose, Costa Rica 05.2001 -
High School Diploma -
Julio Fonseca Gutierrez
San Jose, Costa Rica 05.2001 -
Certificate -
Centro Cultural Costarricense Norteamericano
San Jose, Costa Rica 05.2001 -
Skills
Highly detail-oriented
Financial reporting and analysis
MS Excel expert
Cost accounting
Accounts receivable management
Pricing strategy
Metric tracking
Staff leadership and development
Accounts payable management
Multitasking
Problem-solving abilities
Team Management
Project Management
Software
Timeline
Financial Manager
Puntos Congruentes
06.2023 - 07.2024
Project Manager
Ecoseal
06.2021 - 05.2023
Owner
Grupo White
05.2018 - 03.2021
Inplant
Kuehne + Nagel
02.2014 - 03.2018
Moving Cordinador
Rex Cargo
05.2010 - 01.2014
Sales / Costumer Service
DHL Express
06.2004 - 12.2013
No Degree - Industrial Engineering
ULACIT
05.2001 -
High School Diploma -
Julio Fonseca Gutierrez
05.2001 -
Certificate -
Centro Cultural Costarricense Norteamericano
05.2001 -
Similar Profiles
Ariana RodríguezAriana Rodríguez
Traffic Coordinator at AS Handling S.A.Traffic Coordinator at AS Handling S.A.
CHRIS AGUILARCHRIS AGUILAR
Sr IT Leader (Cloud) at OpenTextSr IT Leader (Cloud) at OpenText
Andrea TriguerosAndrea Trigueros
Business Operations Manager at DXC TechnologyBusiness Operations Manager at DXC Technology