Daniel Camacho Porras
Alajuela,Grecia
Summary
Sales Manager with 13+ years of experience leading renewal sales and strengthening partner engagement. Skilled in team leadership, sales operations, and process improvement, with a strong focus on delivering measurable growth and improving sales performance.
Overview
18
18
years of professional experience
Work History
Sales Manager
Accenture
12.2021 - 09.2025
- Led US regional renewal sales team, driving quarterly growth through improved partner engagement and sales processes.
- Managed hiring, training, and career development for more than 50 team members.
- Oversaw Microsoft licensing programs: Open Value, CSP, MPSA, and EA.
- Created onboarding and leadership training for new managers and team leads.
- Used KPIs and sales data to improve forecasting accuracy and team performance.
- Key Achievements:
- Improved pipeline validation and revenue forecasting accuracy.
- Increased renewal sales through stronger partner relationships.
Dynamics 365 Specialist
N3 / Accenture Results
01.2013 - 12.2021
- Dynamics CRM & ERP Support Desk (Aug 2015 – Dec 2021):
- Provided licensing and support expertise for Dynamics 365 partners.
- Handled discount escalations and licensing requests via the Dynamics Deal Management tool.
- Delivered demos and training sessions for partners and new hires.
- Worked with Marketing and Product Management to improve sales processes.
- Support Desk Specialist (Dec 2017 – Nov 2018):
- Resolved technical partner escalations within SLA timelines.
- Supported CSP and LSP licensing program inquiries.
- Business Development Representative (Jul 2014 – Aug 2015):
- Conducted outbound prospecting and set qualified appointments for sales teams.
- Maintained CRM records and attended sales training programs.
- Queue Monitor (Jan 2013 – Jul 2014):
- Managed scheduling and queue workload to maintain service coverage.
- Supported new hire training and internal communications.
Customer Service Agent
Comcast
05.2012 - 02.2013
- Handled technical, billing, and sales escalations.
- Served as backup trainer and QA monitor.
- Achieved top sales closer recognition.
Sales Manager
Cellairis
Fort Lauderdale, FL
01.2008 - 01.2010
- Managed two retail stores with six employees.
- Increased sales performance through training and operations management.
- Handled order processing and financial reporting.
Education
High School Diploma -
Cypress Bay High School
Florida01.2008
Skills
- Sales Leadership & Team Management
- Project Management
- MBR Sales Check-in
- Customer Success & Renewal Strategy
- Microsoft Licensing Programs (CSP, MPSA, EA, Open Value)
- Dynamics 365 CRM & ERP Support
- Pipeline & Revenue Forecasting
- Partner Relationship Management
- Training & Onboarding
- Data Analysis & KPI Tracking
- Salesforce & CRM Tools
- Technical Escalation Management
Timeline
Sales Manager
Accenture
12.2021 - 09.2025
Dynamics 365 Specialist
N3 / Accenture Results
01.2013 - 12.2021
Customer Service Agent
Comcast
05.2012 - 02.2013
Sales Manager
Cellairis
01.2008 - 01.2010
High School Diploma -
Cypress Bay High School
Similar Profiles
JESWIN JAINJESWIN JAIN
Performance Tester at AccenturePerformance Tester at Accenture
Amanjot Kaur LambaAmanjot Kaur Lamba
Workday Integration Consultant at AccentureWorkday Integration Consultant at Accenture
Sumit PatilSumit Patil
SAP Security and GRC Consultant at AccentureSAP Security and GRC Consultant at Accenture
Sajal BhardwajSajal Bhardwaj
People Advisor Analyst, HRBP at AccenturePeople Advisor Analyst, HRBP at Accenture
Jairo CamposJairo Campos
Software Consultant (Freelance) at Svitla, Itypical Consulting LLC, EarnUpSoftware Consultant (Freelance) at Svitla, Itypical Consulting LLC, EarnUp