Overview
Work History
Education
Skills
Academic Training
Timeline
OperationsManager
Daniela Corrales Barquero

Daniela Corrales Barquero

Naranjo, Alajuela Costa Rica

Overview

10
10
years of professional experience

Work History

MANAGER

ECO MULTILLANTAS DEL NORTE A Y D S.A
12.2013 - Current
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Monitored accounts to verify compliance with payment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed transactions, currency, payment cards, and receipts to customers.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Responded to inquiries from callers seeking information.
  • Issued paychecks on designated pay dates to avoid employee dissatisfaction.
  • Completed physical inventory counts each month.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Executed billing tasks and recorded information in company databases.

SPANISH-ENGLISH INTERPRETER

LANGUAGE LINE SOLUTIONS
10.2018 - 04.2019
  • Bilingual Spanish-English interpreter via video call in the medical area
  • Communicated clearly in oral English with customers.
  • Provided oral interpretations for clients during medical consultations, successfully maintaining pace with native speakers to deliver real-time comprehension.
  • Kept up-to-date with industry-specific terminology and jargon to accurately interpret technical or specialized language.
  • Facilitated and supported participation and social communication.
  • Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
  • Maintained message content, tone, and emotion as closely as possible.
  • Attended training programs to improve professional knowledge and interpretation skills.
  • Developed strategies to perform accurate and consistent translations.
  • Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
  • Communicated with clients to understand interpreting needs and provide best service possible.

Education

BBA - Bachelor Financial Business Administration

Instituto Tecnologico De Costa Rica
San Carlos, Alajuela
04.2021

BBA - Bachelor in Business Administration

Universidad De Las Ciencias Y El Arte
Naranjo, Alajuela
12.2018

Skills

  • English: high level (C2)
  • Spanish: high level
  • Teamwork to achieve the required tasks efficiently
  • Clear and open communication
  • Calm Under Pressure
  • Computer skills (Windows, Mac, Microsoft office, internet)
  • Business Administration
  • Budget Control
  • Time Management
  • Relationship Building
  • Critical Thinking
  • Friendly, Positive Attitude

Academic Training

  • Universidad De Las Ciencias Y El Arte Sede Naranjo, Alajuela, Bachelor In Business Administration, 2018
  • Instituto Tecnologico De Costa Rica Sede San Carlos, Bachelor Of Business Administration With Emphasis In Financial Managment, 2021

Timeline

SPANISH-ENGLISH INTERPRETER

LANGUAGE LINE SOLUTIONS
10.2018 - 04.2019

MANAGER

ECO MULTILLANTAS DEL NORTE A Y D S.A
12.2013 - Current

BBA - Bachelor Financial Business Administration

Instituto Tecnologico De Costa Rica

BBA - Bachelor in Business Administration

Universidad De Las Ciencias Y El Arte

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Daniela Corrales Barquero