Daniela Montero Barrantes

Currently Working on Digital Support but also have experience on Retail Generalist Support.

I´m working on a Project with my team to improve our Average Handle Time Metric.

This is making a difference on our numbers and helped to resolve customer{s issues efficiently, with best assistance and service but in a short time.

• Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
• Arranged for transportation to and from airport, train station and events for visitors.
• Worked closely with guests.
• Contacted previous guests and potential visitors via email with information on events and hotel to build clientele base.