Danixa Mariely Mejia Ledezma
Physocologist
San Pedro Sula
Summary
Dynamic customer service professional with a proven track record at Ttec, excelling in communication and problem-solving. Recognized for adaptability and a friendly demeanor, I thrive in fast-paced environments, effectively collaborating with teams while managing multiple tasks. Committed to continuous improvement and delivering exceptional service to enhance customer satisfaction.
Overview
4
4
years of professional experience
Work History
Ttec
Customer Service
08.2024 - 06.2025
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Alorica
Customer Driver Systems
01.2024 - 08.2024
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
Allied Global
Customuer Service
04.2021 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Bachelor's Degree in Psychology - General
UNAH
San Pedro Sula, Honduras 05.2001 -
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Problem-solving
Flexible and adaptable
Multitasking
Timeline
Ttec
Customer Service
08.2024 - 06.2025
Alorica
Customer Driver Systems
01.2024 - 08.2024
Allied Global
Customuer Service
04.2021 - 07.2023
Bachelor's Degree in Psychology - General
UNAH
05.2001 -
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