Creative Technical Support Representative eager to find novel and productive solutions for customer issues. Adapts to unique complaints and queries with thorough research and expert critical thinking skills. Committed to problem resolution and customer satisfaction.
Apps support inside DXC.
Support via phone calls and chats.
Windows and office 365 support.
-Support is given in Microsoft Azure to customers within the company.
-Virtual machines are created.
-Networking topics such as:
Creation of virtual network
Network security Groups
VPNs
-Physical servers Support
-Firewall projects in Pfsense.
The electronic invoice app support.
SQL support.
Working with api's.
Worked with invoices in Quickbooks.
-Customer Service/Technical.
-Supported the company LogMeIn.
- Customer service/sales in English.
- Fix problems with invoicing, technical problems with lines and product sales.
Issue troubleshooting
undefined