Summary
Overview
Work History
Education
Skills
References Available
Volunteer Experience
Timeline
Generic

Darlene Rosa

Summary

Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Resourceful Senior Executive Assistant with experience organizing large meetings and managing vendors. Skilled at document control, presentation development, and travel support. Driven and resourceful administrative professional with 15+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience

Work History

Senior Executive Assistant

Timea's Cause Inc. formerly Walk with Me
01.2015 - Current
  • Compose, review and oversee legal documents, such as agreements, contracts and legal correspondence, ensuring accuracy
  • Ensuring the CEO and VP and executive team are well prepared for everything
  • Coordinate and manage the CEO, Founder and executive team’s schedules, handling the arrangement of appointments, meetings, travel logistics
  • Responsible for working with Board governance, stakeholders and compliance, meeting minutes and action plan, direct contact for board and other committees
  • Conduct and attend meetings on behalf of CEO and Founder
  • Coordinate, support and plan events virtually and in person
  • Serve as a workflow coordinator for multiple initiatives diligently following up with team members, ensuring time submission of deliverables
  • Conduct supportive research on a range of topics to facilitate decision making and provide executives with comprehensive background information
  • Exercise the highest level of discretion when managing highly sensitive and confidential information, upholding strict confidentiality consistently
  • Create professional, compelling and confidential correspondence, encompassing memos, reports, letters and emails, representing the executive team, with a high standard of written communication
  • Responsible for all invoicing, accounts payables/receivables, monthly reports, petty cash, expenses
  • Maintain and organize accurate digital/hard copy records and correspondence
  • Flexibility to adapt to changing priorities and work independently or as part of a team.

Executive Assistant to CEO (Not for Profit)

Walk with Me - Canada Victim Services (rebranded as Timea's Cause Inc.)
01.2009 - 01.2015
  • Organized and managed all logistics for the CEO, Executive team, speakers travel and meetings
  • Direct point of contact for clients, speakers, vendors locally and internationally, board
  • Develop, manage and organize case files and update with progress and referrals, managed and improved office filing system
  • Responsible for consulting and advising clients, committees, shareholders, lawyers
  • Effectively manage all project management including speaking engagements
  • Responsible for working with Board governance stakeholders and compliance
  • Effectively take meeting minutes
  • Ability to effectively problem solve and troubleshoot all matters
  • Edit, proofread training materials, marketing, documents.

Education

COR Health & Safety -

IHSA
01.2012

Post Graduate Home Inspection -

Humber College
01.2006

Business Marketing -

Humber College
01.1990

Skills

  • COMMUNICATION – Superior interpersonal and customer service Above average written and verbal communication & follow-up skills
  • ORGANIZATION – Superb calendar and schedule management, digital and hardcopy file maintenance, preparing reports
  • ANALYTICAL – Ability to compare, contrast and quality check work and high attention to detail Can present numerical data verbally and in writing, including researching and reporting
  • COMPUTER – Proficient in Microsoft Office, Excel, and many other platforms, and willingness to learn new programs
  • DECISION MAKING – Ability to research, organize, plan and prioritize work in a fast-paced work environment
  • Excellent Active Listener
  • Administrative Skills
  • Meticulous Attention to Detail
  • Exceptional Interpersonal Skills
  • Excellent Interpersonal Abilities
  • Effective Problem Solving
  • Process Improvement Strategies
  • Administrative Support
  • Scheduling
  • Customer Service
  • Business Administration
  • Meeting Planning
  • Professional and Mature
  • Strong Problem Solver
  • Executive Support
  • File Organization
  • Interpersonal Communication
  • Business Correspondence
  • Advanced MS Office Suite
  • Travel Coordination
  • Project Planning
  • Schedule Management
  • Calendar Management
  • Schedule & Calendar Planning

References Available

True

Volunteer Experience

  • Different Homeless Organizations (2019 - Present)
  • Coaching & Mentoring (2010 – Present)
  • Walk with Me (2009)
  • Teaching Business Trios College (2010/2011)
  • Teaching Business at Mohawk College (2010/2011)
  • Mentor at Canadian Youth Business Foundation (2010/2011)
  • Teaching and mentorship at SISO (2010/2011)
  • Various Not for Profit events (2004-2010)
  • Toronto Humane Society (2003)
  • Red Cross public education seminars for elementary school (2000)
  • Mississauga Crisis Intervention Counsellor (1994-1995)

Timeline

Senior Executive Assistant

Timea's Cause Inc. formerly Walk with Me
01.2015 - Current

Executive Assistant to CEO (Not for Profit)

Walk with Me - Canada Victim Services (rebranded as Timea's Cause Inc.)
01.2009 - 01.2015

COR Health & Safety -

IHSA

Post Graduate Home Inspection -

Humber College

Business Marketing -

Humber College

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Darlene Rosa