Summary
Overview
Work History
Education
Skills
Timeline
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Deiby Paniagua Arce

Account Manager
Santa Bárbara de Heredia

Summary

Client-focused finance professional with over 5 years of experience in multinational companies and shared service centers, including DHL, Accenture, and Auxis. Specialized in Accounts Payable operations, ERP systems, and vendor relationship management. Proven ability to build strong relationships with internal and external stakeholders, resolve complex issues, and support strategic growth initiatives. Strong analytical and communication skills used to improve processes and deliver client-centric solutions.

Overview

12
12
years of professional experience
2
2
Languages

Work History

Accounts Payable Analyst

Auxis
Heredia, Provincia de Heredia
05.2023 - Current
  • - Managed full-cycle AP operations for a U.S.-based real estate client, ensuring accurate invoice processing and timely payment execution.
  • - Served as primary point of contact for vendor inquiries and issue resolution, maintaining excellent client satisfaction.
  • - Utilized Nexus ERP for transaction processing, reporting, and identifying trends for performance improvement.
  • - Oversaw Concur user profiles and travel expense audits, aligning with company policy and client expectations.
  • - Actively collaborated with internal stakeholders to enhance workflow efficiency and ensure alignment with client SLAs.

Content Moderator

Accenture
Heredia, Provincia de Heredia
04.2022 - 05.2023
  • - Monitored and reviewed social media content to ensure adherence to client guidelines.
  • - Fostered team engagement by leading internal initiatives as part of the employee engagement committee.
  • - Developed communication skills while working with sensitive and high-pressure content scenarios.

Store Manager

Farmavalue
01.2022 - 04.2022
  • - Managed day-to-day retail operations, including client service, inventory, and staff supervision.
  • - Built and maintained vendor relationships to optimize procurement and stock levels.
  • - Generated and presented weekly performance reports to leadership to support operational decisions.

Accounts Payable Clerk

DHL
09.2013 - 10.2014
  • - Processed high-volume AP transactions for U.S. operations using SAP, meeting accuracy and compliance standards.
  • - Supported payroll and expense processes, resolving discrepancies with internal departments and external vendors.
  • - Developed strong foundational skills in finance operations and client/vendor communication.

Education

Certificate in Leadership -

City University of Miami
Miami
01.2023

Advanced Degree - Business Administration with Emphasis in Financial Management

Universidad Nacional (UNA), Costa Rica
Heredia, Costa Rica
01.2015

Bachelor's Degree - Business Administration

Universidad Nacional (UNA), Costa Rica
Heredia, Costa Rica
01.2013

Skills

  • - Client Relationship Management

  • - SAP, MRI, Nexus ERP

  • - Concur and Expense Auditing

  • - Power BI and Microsoft Excel (VLOOKUP, PivotTables)

  • - Financial Analysis and Reporting

  • - Process Optimization and Workflow Troubleshooting

  • - Strong Communication and Stakeholder Engagement

  • - Team Collaboration and Initiative Leadership

Timeline

Accounts Payable Analyst

Auxis
05.2023 - Current

Content Moderator

Accenture
04.2022 - 05.2023

Store Manager

Farmavalue
01.2022 - 04.2022

Accounts Payable Clerk

DHL
09.2013 - 10.2014

Certificate in Leadership -

City University of Miami

Advanced Degree - Business Administration with Emphasis in Financial Management

Universidad Nacional (UNA), Costa Rica

Bachelor's Degree - Business Administration

Universidad Nacional (UNA), Costa Rica

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Deiby Paniagua ArceAccount Manager