Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2027
2027
years of professional experience
Work History
Client Transportation Aide
PruittHealth
Macon, GA
10.2025 - 04.2026
Assisted patients with transportation to and from appointments and activities.
Ensured safety and comfort of patients during transit within the facility.
Collaborated with healthcare team to coordinate patient transport schedules.
Implemented policies and procedures related to driver safety, route optimization, vehicle usage.
Oversaw the scheduling of outside transportation to ensure residents made it to their appointments in a timely manner.
Coordinated with regulatory agencies to maintain compliance with transportation laws and guidelines.
Trained staff on safety protocols and best practices in transportation management.
Assisted passengers with boarding and disembarking from vehicles.
Ensured safety compliance by checking vehicle readiness before use.
Monitored passenger needs and offered assistance as required.
Communicated effectively with team members to coordinate schedules.
Maintained cleanliness and organization of transportation areas.
Followed established protocols for emergency situations on vehicles.
Collaborated with outside transportation to provide and schedule for residents.
Certified Medication Aide
Lifespring Healthcare
Fort Valley, Georgia
03.2024 - 03.2025
Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
Helped clients stay happy and healthy by providing mental and emotional support.
Verified patient information and documented medication administration accurately in patient charts.
Administered scheduled drugs under direct supervision of licensed nurse.
Kept medical supply room and patient rooms stocked with necessary supplies. equipment and instruments.
Assisted patients with ADL'S.
PCT
Angels Of Mercy Private Homecare Services
Macon , GA
06.2023 - 03.2024
Rendered hands-on nursing care under direct RN supervision.
Observed and reported unusual symptoms and changes to charge nurse.
Documented activities and recorded information in EMR system.
Assisted residents with bathing and dressing to promote personal hygiene.
Patient Care Technician
Hands Of Hope Health Care Center
Perry, GA
10.2022 - 06.2023
Promoted patient satisfaction by assisting with bathing, dressing and exercising.
Promoted patient comfort by quickly responding to calls and handling diverse needs.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Engaged with patient family and friends to provide courteous visit experience.
Home Health Care Aide
Private Care
Winter Park, FL
10.2014 - 12.2021
Maintained clean and well-organized environment for client happiness and safety.
Prepared high-quality nutritious meals for patient to promote better overall health and improve eating habits.
Greeted patient and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
Supervised medication administration, personal hygiene and other activities of daily living.
Accompanied clients to doctors' offices, dialysis and on other trips outside home.
Helped clients stay happy and healthy by providing mental and emotional support.
Certified Nursing Assistant
Palm Beach Gardens Hospital
Palm Beach Gardens, Florida
03.2007 - 09.2012
Answered patient call signals and signal lights to determine patients' needs.
Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
Reported changes in patient condition to registered nurse or physician.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Assisted with ambulation of patients utilizing appropriate equipment safely.
Documented activities and recorded information in EMR system.
Monitored vital signs including blood pressure, pulse rate, respiration rate.
Assisted residents with bathing and dressing to promote personal hygiene.
Patient Care Technician
Emory Warner Robins
Warner Robins, Georgia
Education
Certification - Nursing Assistance
Academy For Practical Nursing And Health Occupations
West Palm Beach, FL
05.1992
High School Diploma -
Palm Beach Lakes High School
West Palm Beach, FL
06.1989
Skills
Appointment scheduling
Organization skills
Professional demeanor
Telephone skills
Information protection
Phone etiquette
Multitasking and prioritization
Scheduling
Verbal and written communication
Calendar management
Customer service
Team collaboration
Attention to detail
Active listening
Customer and client relations
Timeline
Client Transportation Aide
PruittHealth
10.2025 - 04.2026
Certified Medication Aide
Lifespring Healthcare
03.2024 - 03.2025
PCT
Angels Of Mercy Private Homecare Services
06.2023 - 03.2024
Patient Care Technician
Hands Of Hope Health Care Center
10.2022 - 06.2023
Home Health Care Aide
Private Care
10.2014 - 12.2021
Certified Nursing Assistant
Palm Beach Gardens Hospital
03.2007 - 09.2012
Certification - Nursing Assistance
Academy For Practical Nursing And Health Occupations