Edson Ávalos Tüker

· Customs Broker: Preparation of customs declarations, data entry, and classification of tariff items for imported goods and Active Improvement entering Rada.

· Team Leadership: Lead the creation of lists of containers entering Active Improvement for repairs and prepare unique customs declarations.

· Customer Service: Direct communication with the customer, advising on all matters related to importation, calculating import taxes, addressing queries regarding importing goods, and representing the client before Customs.

· Logistics Coordination: Coordinate the delivery of nationalized goods and Active Improvement to RADA Limón and Caldera. Handle any transportation needs requested by the client.

· Field Visits: Conduct physical inspections of goods entering bonded warehouses and coordinate with DGA and its officials for inspections of these goods.

· Customer Service: Ensure proper relationships between customers and the company. Provide personalized attention using institutional tools such as First Choice and Smart Survey.

· Customs Broker: Preparation of customs declarations and data entry for import and export goods.

· Vessels Agent/ Port Operations: Coordinate official visits to merchant ships with port authorities. Present relevant documentation for logistics and ship operations in the different ports of Japdeva, both Ports Limon and Moin.

· Field Visits: Conduct physical inspections of goods entering bonded warehouses and coordinate with DGA and its officials for inspections of these goods.

· Customer Service Executive: Advise customers on the warranty of their purchased items, ensure compliance with supplier and store warranty periods for sold goods, and manage inventory of goods for repair.

· Analysis: Review and verify credit information and analyze credit processes for clients and companies, internal customers and others.

· Portfolio Purchases: Analyze credit and financial information of partner credit portfolios for purchasing and supplying.

· Control: Record all operations by analyst to meet individual and group goals.