Edwin Bryan Lewis
Sales Specialist
Heredia
Summary
Motivated sales leader and customer success expert with 19 years of experience driving revenue growth, client retention, and team coaching. Skilled in strategic sales execution, client engagement, and problem-solving. Known for building trust and rapport in Microsoft Teams meetings. Proficient in CRM platforms (Salesforce, HubSpot), AI/cloud powered sales workflows, and data tools (Power BI, Tableau, Sales Navigator, ZoomInfo). Experienced in Microsoft Office and Google Workspace. Committed to continuous growth and eager to contribute energy and strategic value to an organization.
Overview
23
23
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
SDR Manager
Veeam
02.2025 - Current
- As an SDR Manager, I'm driven to build a high-performing, resilient team that thrives on challenges and turns obstacles into opportunities.
- I believe that every conversation is a chance to create value, and every setback is a setup for a stronger comeback.
- Through tailored coaching, strategic feedback, and consistent 1-on-1 development, I empower each team member to exceed targets and grow with confidence.
- By partnering closely with Sales Managers, fellow SDR leaders, and cross-functional teams, I ensure alignment, accelerate pipeline growth, and foster a culture of continuous improvement and results-driven success.
- Results-oriented SDR Manager with a proven track record in driving sales pipeline growth.
- Expert in developing and implementing effective lead generation strategies that align with company goals.
- Leadership skills with the ability to mentor and motivate teams to exceed performance targets.
Livestock Equipment, Supplies & Sales
Farm & Agriculture Development
12.2018 - 11.2024
- I was tasked to update and maximize farm profitability with strategic planning, efficient operations and smart financial data management, delivering more sales.
- Making the Family Farm Most profitable with Data base Innovation, Succeeding and Achieving in updated farming technologies to make much more revenue for the Business.
Sales Coaching Specialist
Avast Antivirus Software
01.2015 - 10.2018
- I was tasked to develop sales skill such as rapport to overcome any objection with deep closing techniques.
- Constantly Maximize Sales Rep performance & Empower reps to positively, effectively achieving teams goals.
Mortgage Account Executive
Bank Of America
01.2012 - 06.2015
- I was tasked to handle negotiations with clients, and when applicable with real estate agents or sellers to close the mortgage deals.
- This involves managing loan terms, conditions and agreements, handling objections with the best rebuttals, ensuring a smooth loan approval.
- Top Closer.! Identifying the best and suitable Mortgage options for each customer, Achieving monthly goals and Exceeding personal and team yearly revenues.
Sales Specialist
Startek
07.2009 - 11.2014
- I was tasked with converting the majority of the qualified business and customers, improving communication to inspire results, and being fast while still maintaining high standards of success.
- Top Seller, Owns the Vonage Worldwide Sales Record with 331 sales in a single month.
Butler Service
Norwegian Cruise Line
01.2004 - 12.2008
- I was tasked with organize and execute all foods and beverage delivery to my guest with no delays, making customers have a dream cruise.
- Recognized by customers and supervisors for providing outstanding service, with the achievements of monthly sales goals.
Sales Agent Representative
Millenium Sports Book
01.2002 - 01.2004
- I was tasked to acquire new Customers, Exploring Client Onboarding Strategies and CRM tools to keep customers engaged and returning.
- Top seller, achieving Monthly personal and team goals enrollment revenues.
Education
Bachelor -
Colegio Diurno De Limon
01.1996 - 12.2001
SaaS , PaaS , IaaS , Cloud And AI Video Conference -
CENFOTEC
San Jose CRSkills
- High performing sales professional
- Sales performance execution
- Sales strategy development
- Account support specialist
- Customer service excellence
- Collections advisor
- Effective time management
- Cybersecurity resilience
- Data privacy management
- B2B and B2C Sales
Personal Information
- Date of Birth: 03/07/84
- Nationality: Costa Rica
Timeline
SDR Manager
Veeam
02.2025 - Current
Livestock Equipment, Supplies & Sales
Farm & Agriculture Development
12.2018 - 11.2024
Sales Coaching Specialist
Avast Antivirus Software
01.2015 - 10.2018
Mortgage Account Executive
Bank Of America
01.2012 - 06.2015
Sales Specialist
Startek
07.2009 - 11.2014
Butler Service
Norwegian Cruise Line
01.2004 - 12.2008
Sales Agent Representative
Millenium Sports Book
01.2002 - 01.2004
Bachelor -
Colegio Diurno De Limon
01.1996 - 12.2001
SaaS , PaaS , IaaS , Cloud And AI Video Conference -
CENFOTEC
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