Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Stone

Annandale,NJ

Summary

Experienced in executing all front-end duties. Great attention to detail. Very organized and motivated to grow. Excellent interpersonal skills. Enjoys cultivating relationships with staff and patients. Very friendly, warm but strong & professional personality.

Overview

30
30
years of professional experience

Work History

Dental Front Desk

Dr. Robert Braun
Raritan, NJ
10.2019 - 08.2024
  • Scheduled patients for necessary dental treatment.
  • Facilitated referrals to other healthcare professionals.
  • Handled incoming & outgoing xrays, emails and scanning documents
  • Updated and maintained accurate patient information & medical records
  • Called in Prescription Pre-Meds.
  • Verified insurance benefits, frequencies & patient history
  • Collected daily payments and estimates for scheduled procedures
  • Posted insurance payments, calculated in network write-offs
  • Managed billing and submitted claims

Dental Receptionist

Dr. Charles Sgroi
Lebanon, NJ
11.2017 - 12.2018
  • Managed Dentist’s schedule & hygienist
  • Submitted insurance claims and pre-determinations
  • Explained treatment plans
  • Collected payments and co-pays
  • Utilized Practice Works software

Dental Receptionist

Dr. Robert Puleo
Flemington, NJ
03.2014 - 11.2017
  • Scheduled patients for their dental treatments
  • Verified and submitted insurance claims and pre-authorizations
  • Scanned X-rays, sent and arranged for Specialist referrals
  • Explained treatment plans
  • Billing and collections
  • End of day reports and computer updates and back ups
  • Utilized EZ Dental software.

Dental Receptionist

Dr. Curtis Adams
Flemington, NJ
11.2011 - 01.2014
  • Scheduled patients for their dental treatments
  • Resolved all insurance issues
  • Handled all incoming and outgoing lab cases
  • Helped convert and update a paper and DOS computer system to Softdent dental software

Dental Office Manager / Assistant

Dr. Hua Zhu
Lebanon, NJ
03.2007 - 12.2009
  • Accounts Payable / Accounts Receivable
  • Initiated and prepared patient payment and treatment plans
  • Processed all necessary insurance submissions
  • Helped practice grow with new patient referrals
  • Chairside assistance to Dentist for emergencies.

Dental Assistant

Dr. William Testa
Pittstown, NJ
06.2003 - 09.2006
  • Prepared patient, sterilized and disinfected instruments
  • Developed dental diagnostic radiographs
  • Provided 4 handed chairside assistance to Dentist.

Dental Receptionist

Dr. Thomas Bissell
Chester, NJ
06.1999 - 09.2001
  • Performed all receptionist duties: fax, phone, scheduling
  • Ordered and maintained dental and office supplies.

Dental Front desk / Assistant

Dr. Ronald Rozan
Springfield, NJ
08.1994 - 06.1999
  • Assisted Dentist with dental procedures and sterilization
  • Handled all front desk transactions
  • Learned dental office terminology, codes, coordination of benefits.

Education

Liberal Arts - Associates Degree -

Union County College
Cranford, NJ
05.1991

Skills

  • Patient oriented
  • Strong customer service skills
  • Dental terminology and codes knowledge
  • Personal and professional integrity
  • Accuracy in payment handling
  • In-depth claims knowledge
  • Excellent verbal / written communications
  • Dental billing proficiency
  • Ability to read and interpret Explanation of Benefits
  • Extensive knowledge of billing, collection activity, payment posting and denial management
  • Punctual and Reliable
  • Rapport Building
  • Proficient in Dental Software

Timeline

Dental Front Desk

Dr. Robert Braun
10.2019 - 08.2024

Dental Receptionist

Dr. Charles Sgroi
11.2017 - 12.2018

Dental Receptionist

Dr. Robert Puleo
03.2014 - 11.2017

Dental Receptionist

Dr. Curtis Adams
11.2011 - 01.2014

Dental Office Manager / Assistant

Dr. Hua Zhu
03.2007 - 12.2009

Dental Assistant

Dr. William Testa
06.2003 - 09.2006

Dental Receptionist

Dr. Thomas Bissell
06.1999 - 09.2001

Dental Front desk / Assistant

Dr. Ronald Rozan
08.1994 - 06.1999

Liberal Arts - Associates Degree -

Union County College
Elizabeth Stone