Elizabeth Stone
Annandale,NJ
Summary
Experienced in executing all front-end duties. Great attention to detail. Very organized and motivated to grow. Excellent interpersonal skills. Enjoys cultivating relationships with staff and patients. Very friendly, warm but strong & professional personality.
Overview
30
30
years of professional experience
Work History
Dental Front Desk
Dr. Robert Braun
Raritan , NJ
2019.10 - 2024.08
- Scheduled patients for necessary dental treatment.
- Facilitated referrals to other healthcare professionals.
- Handled incoming & outgoing xrays, emails and scanning documents
- Updated and maintained accurate patient information & medical records
- Called in Prescription Pre-Meds.
- Verified insurance benefits, frequencies & patient history
- Collected daily payments and estimates for scheduled procedures
- Posted insurance payments, calculated in network write-offs
- Managed billing and submitted claims
Dental Receptionist
Dr. Charles Sgroi
Lebanon , NJ
2017.11 - 2018.12
- Managed Dentist’s schedule & hygienist
- Submitted insurance claims and pre-determinations
- Explained treatment plans
- Collected payments and co-pays
- Utilized Practice Works software
Dental Receptionist
Dr. Robert Puleo
Flemington , NJ
2014.03 - 2017.11
- Scheduled patients for their dental treatments
- Verified and submitted insurance claims and pre-authorizations
- Scanned X-rays, sent and arranged for Specialist referrals
- Explained treatment plans
- Billing and collections
- End of day reports and computer updates and back ups
- Utilized EZ Dental software.
Dental Receptionist
Dr. Curtis Adams
Flemington , NJ
2011.11 - 2014.01
- Scheduled patients for their dental treatments
- Resolved all insurance issues
- Handled all incoming and outgoing lab cases
- Helped convert and update a paper and DOS computer system to Softdent dental software
Dental Office Manager / Assistant
Dr. Hua Zhu
Lebanon , NJ
2007.03 - 2009.12
- Accounts Payable / Accounts Receivable
- Initiated and prepared patient payment and treatment plans
- Processed all necessary insurance submissions
- Helped practice grow with new patient referrals
- Chairside assistance to Dentist for emergencies.
Dental Assistant
Dr. William Testa
Pittstown , NJ
2003.06 - 2006.09
- Prepared patient, sterilized and disinfected instruments
- Developed dental diagnostic radiographs
- Provided 4 handed chairside assistance to Dentist.
Dental Receptionist
Dr. Thomas Bissell
Chester , NJ
1999.06 - 2001.09
- Performed all receptionist duties: fax, phone, scheduling
- Ordered and maintained dental and office supplies.
Dental Front desk / Assistant
Dr. Ronald Rozan
Springfield , NJ
1994.08 - 1999.06
- Assisted Dentist with dental procedures and sterilization
- Handled all front desk transactions
- Learned dental office terminology, codes, coordination of benefits.
Education
Liberal Arts - Associates Degree -
Union County College
Cranford, NJ05.1991
Skills
- Patient oriented
- Strong customer service skills
- Dental terminology and codes knowledge
- Personal and professional integrity
- Accuracy in payment handling
- In-depth claims knowledge
- Excellent verbal / written communications
- Dental billing proficiency
- Ability to read and interpret Explanation of Benefits
- Extensive knowledge of billing, collection activity, payment posting and denial management
- Punctual and Reliable
- Rapport Building
- Proficient in Dental Software
Timeline
Dental Front Desk
Dr. Robert Braun
2019.10 - 2024.08
Dental Receptionist
Dr. Charles Sgroi
2017.11 - 2018.12
Dental Receptionist
Dr. Robert Puleo
2014.03 - 2017.11
Dental Receptionist
Dr. Curtis Adams
2011.11 - 2014.01
Dental Office Manager / Assistant
Dr. Hua Zhu
2007.03 - 2009.12
Dental Assistant
Dr. William Testa
2003.06 - 2006.09
Dental Receptionist
Dr. Thomas Bissell
1999.06 - 2001.09
Dental Front desk / Assistant
Dr. Ronald Rozan
1994.08 - 1999.06
Liberal Arts - Associates Degree -
Union County College
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