Ellen DiBiase

Greeting all patients upon arrival for appointments, updating patient insurance and demographic information, processing patient co-pays, monitoring timely patient flow according to the daily schedule, answering phone calls, scheduling appointments, and coordinating future testing and appointments ordered by the physician. Processing electronic prescriptions, taking patient histories, and managing patient records, ensuring accurate documentation. Providing excellent customer service, and addressing patient inquiries and concerns.

Welcoming all patients upon arrival for appointments, updating and verifying patient insurance and personal information, monitoring timely patient flow according to the daily schedule, scheduling patient appointments, and coordinating referrals to appropriate providers, processing co-payments from patients, answering phones in a fast-paced environment, explaining policies, procedures, and services to patients using medical and/or administrative knowledge, opening and distributing mail, processing and recording patient checks, as well as insurance check payments, making daily bank deposits, and submitting and managing dental claims to insurers.

Greeting patients in an active concierge primary care practice, handling and recording co-pays, answering multi-line phone system, scheduling appointments and outside referrals, checking insurance benefits and obtaining prior authorizations for upcoming testing, transcribing daily patient office notes from physicians ,opening and distributing mail, processing incoming patient and insurer payments, confirming patient appointments, monitoring daily bank activity and deposits.

Coordinating the cardiologist's appointment calendar, scheduling and confirming patient appointments and surgical procedures, transcribing medical dictation, typing abstracts, managing medical grant proposals, monitoring post-procedure patient status by phone, submitting insurance claims, and opening and distributing mail.