Elwanda Brown
Camilla,Georgia
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
15
15
years of professional experience
Work History
Account Executive
Absolute Loans
Camilla, GA
06.2022 - 07.2024
- Took application for new loans
- Prepared paperwork for customer to sign for loans and renewals
- Assisted customers with payments
- Called delinquent accounts to setup payment date or make a payment
- Filed Suit due to nonpayment
Office Assistant
Camilla Housing Authority
Camilla, GA
10.2019 - 06.2022
- Mail late letters to Tenants
- Assist vendors with delivery order
- Greet customers and take rent payments to enter in billing system
- Answer phones concerning rent questions
- Input data in computer
- Schedule appointments
- Make copies
- File documents
Pharmacy Technician
Walgreens Pharmacy
Pelham, GA
02.2014 - 03.2019
- Direct delivery person in pharmacy for daily order
- Finalize daily medication order in computer & put order on shelves
- Help customers find over the counter items
- Ring up patient medicine in cash register
- Remove expired products off shelves
- Prescriptions data entry
- Refill medication
- Maintain clutter free work area
Customer Service Representative
Teleperformance
Albany, GA
10.2009 - 12.2012
- Assist customers with cell phone payments
- Billing inquiry and troubleshooting cell phone device
Education
Diploma - Pharmacy Technician
Albany Technical College
Albany, GAHigh School Diploma -
Millennium Second Chance Education
Camilla, GA04.2005
Skills
- Superior Customer Service
- Easy to Adjust to Changes
- Professional
- Excellent Survey Scores
Timeline
Account Executive
Absolute Loans
06.2022 - 07.2024
Office Assistant
Camilla Housing Authority
10.2019 - 06.2022
Pharmacy Technician
Walgreens Pharmacy
02.2014 - 03.2019
Customer Service Representative
Teleperformance
10.2009 - 12.2012
High School Diploma -
Millennium Second Chance Education
Diploma - Pharmacy Technician
Albany Technical College