Emily Rojas Lobo
Summary
Versatile professional excelling in driving business success through meticulous financial management, agile project collaboration, and dynamic reporting. I specialize in supporting client teams with weekly agency reporting, budget tracking, client invoicing, and crafting insightful client-specific reports.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Operations Analyst
PGD Latam
06.2023 - Current
- Support client teams by providing weekly agency reporting, budget tracker maintenance, client invoicing, client-specific reporting, monthly revenue recognition and journal entries.
- Create reports for client/agency teams by pulling data from SAP/data and working in Excel with strong analytical skills when reviewing financial reports, leading to valuable insights for budget allocation decisions.
- Job code creation/maintenance.
- Handling a Project Management related software to collaborate across the enterprise.
- Actively participated in strategic planning meetings, contributing valuable input towards setting departmental objectives.
- Team member of internal projects in a Scrum environment, with a solid understanding of Agile methodologies, strong collaboration skills, and the ability to work in a fast-paced, dynamic environment.
Administrative Assistant/Tester
Language Line Solutions
08.2021 - 05.2023
- Worked with the Testing and training department resolving billing questions/discrepancies, reporting tests, accommodating tests depending on various circumstances, handling training scheduling and certificates, proofreading staff reports, writing reports, billing, and handling Excel. Ensure testing staff is on task, 10+ people.
- Conducting a variety of tests in English and Spanish to assess bilingual staff language proficiency and interpreting skills. Writing reports.
Senior Specialized Spanish Interpreter
Language Line Solutions
10.2014 - 08.2021
- Senior Video-remote specialized conference Medical and Legal-Court consecutive interpreter.
- Facilitated clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery.
- Contributed to increased client satisfaction by providing effective language support during important meetings.
- Delivered exceptional customer service to both English-and Spanish-speaking clients through skillful written and verbal communication abilities.
Receptionist
Grupo Do It On Line With Us
02.2010 - 01.2011
- Assisted clients with pre-sales.
- Typing, and coordinated meetings for the CEO.
- Answered the phone promptly and directed incoming calls accordingly.
Education
Bachelor of Arts - Business Administration And Management
Universidad San Marcos
Heredia12.2027
High School Diploma -
Bachillerato Por Madurez
Heredia09.2012
Skills
- Microsoft Excel
- Microsoft 365
- Sharepoint
- Power Query
- Data Analysis
- Jira
- SAP
- Project Management
- Workflow Optimization
- Results-oriented
Languages
Spanish
Native language
English
Proficient
C2
Timeline
Operations Analyst
PGD Latam
06.2023 - Current
Administrative Assistant/Tester
Language Line Solutions
08.2021 - 05.2023
Senior Specialized Spanish Interpreter
Language Line Solutions
10.2014 - 08.2021
Receptionist
Grupo Do It On Line With Us
02.2010 - 01.2011
Bachelor of Arts - Business Administration And Management
Universidad San Marcos
High School Diploma -
Bachillerato Por Madurez
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