Summary
Overview
Work History
Education
Skills
Personal Information
Selected Projects
Certification
Languages
References
Websites
Timeline
Generic
Ericka Sanchun Varela

Ericka Sanchun Varela

San José,Costa Rica

Summary

Senior UX Designer with over six years of experience creating user-centered, high-impact digital products for global clients across fintech, enterprise, and e-commerce. Expert in blending strategic thinking with visual and interaction design to deliver scalable, intuitive solutions. Adept at driving cross-functional collaboration, managing design systems, and translating complex challenges into seamless experiences that meet both user and business goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior UX Designer

3Pillar Global
07.2021 - Current
  • Delivered end-to-end UX for enterprise clients (Cisco, Mentoro, NS2, Dye & Durham, and MasterCard), improving usability and customer satisfaction.
  • Facilitated strategic workshops (e.g., journey mapping, ideation) to uncover insights and guide product direction.
  • Spearheaded stakeholder alignment across complex projects, securing executive buy-in for UX initiatives.
  • Positioned UX as a strategic asset, influencing roadmap decisions at the executive level.
  • Established a vision for the overall user experience of a product and service by setting goals and objectives.
  • Optimized existing features based on customer feedback.
  • Provided guidance on UX best practices and standards throughout the development process.
  • Worked closely with developers during implementation phase to ensure accuracy of designs.
  • Facilitated brainstorming sessions with cross-functional teams to generate ideas.
  • Developed wireframes, prototypes, and user flows for web and mobile applications.
  • Mentored junior designers on UX processes and techniques.
  • Presented ideas effectively to senior management and other stakeholders in meetings and workshops.
  • Gathered feedback from users to refine existing designs or create new solutions.
  • Analyzed user behavior data to understand how users interact with products and services and make recommendations based on findings.
  • Coordinated production across stages from concept and design development through final testing and optimization.

Visual Designer

Amazon
07.2020 - 07.2021
  • Consulted with clients to define design requirements and manage product development projects.
  • Directed advertisement, banner, and signage projects from concept to final delivery.
  • Acted as a visual design SME, mentoring team members, and defining quality standards.
  • Developed style guides to ensure consistency across all visuals.
  • Contributed to the storefront and landing page redesigns that increased engagement and CTR.

Digital & Production Designer

Wondersauce
06.2019 - 07.2020
  • Led social media and campaign design for clients, including Lancôme and The Scotts Company.
  • Produced high-quality visual assets across web, advertising, and editorial, ensuring brand integrity, and visual appeal.
  • Collaborated with developers and content teams to ensure a smooth handoff and implementation.
  • UX/UI support for startup clients—delivering mobile-first, accessible interfaces.

Graphic Designer

Accenture
01.2017 - 01.2018
  • Developed graphics, logos and layouts for product illustrations, company logos, and websites.
  • Edited photographs for use in digital media platforms including web banners and social media posts.
  • Participated in brainstorming sessions to generate new ideas and concepts for projects.

Assistant Graphic Designer

Universidad Nacional
Heredia
03.2014 - 06.2017
  • Produced visual assets for social media platforms such as Instagram and Facebook.
  • Created print, web and video graphics to be used in marketing materials.
  • Participated in brainstorming sessions for upcoming projects.

Education

Licentiate - Visual Communication (Graphic Design)

Universidad Nacional De Costa Rica
Heredia
05-2019

Bachelor of Arts - Visual Communication (Graphic Design)

Universidad Nacional De Costa Rica
Heredia
05-2018

Skills

  • UX/UI design and strategy
  • Design systems
  • Accessibility design
  • Workshop facilitation and design thinking
  • Stakeholder engagement and executive communication
  • User research and usability testing
  • Critical thinking
  • Wireframing and prototyping
  • Mentoring junior designers
  • Usability and accessibility
  • Cross-functional team leadership
  • Agile methodology
  • Figma
  • Sketch
  • Adobe Creative Suite
  • Miro
  • Atlassian suite
  • Basics of HTML and CSS
  • Agile
  • Jira
  • Confluence
  • Adobe creative suite
  • Interaction design
  • Visual design
  • Information architecture
  • Effective communication
  • Fluent in English (B2)
  • Graphic design

Personal Information

Title: Sr. UX Designer

Selected Projects

  • NS2: Led stakeholder reviews and shipped a scalable user experience.
  • Mentoro: Owned design system and ran workshops to align vision.
  • Cisco: Delivered UX solutions improving operational workflows.
  • MasterCard Kickoff: Designed launch assets for a global product release.

Certification

  • Agile at work: Driving productive agile meetings – LinkedIn Academy
  • Agile foundations – LinkedIn Academy
  • Agile methods for UX design – Interaction Design Foundation
  • Design systems – 3Pillar Global Academy
  • Enterprise Design Thinking Practitioner – IBM
  • Foundations of user experience (UX) design – Google/Coursera
  • How to fix bad Agile – LinkedIn Academy
  • Scrum: The basics – LinkedIn Academy
  • Service design: How to design integrated service experiences – Interaction Design Foundation
  • Transitioning from Waterfall to Agile project management – LinkedIn Academy
  • User research: Methods and best practices – Interaction Design Foundation
  • UX foundations: Multidevice design – LinkedIn Academy
  • UX management: strategy and tactics – Interaction Design Foundation

Languages

Spanish
First Language
English
Upper Intermediate (B2)
B2

References

  • Alvaro Calvo, Wondersauce, +506 8324 2109
  • Paolo Chacón, Amazon DSS, +506 5709 6352
  • Miguel Abarca, Amazon DSS, +506 8846 6706

Timeline

Senior UX Designer

3Pillar Global
07.2021 - Current

Visual Designer

Amazon
07.2020 - 07.2021

Digital & Production Designer

Wondersauce
06.2019 - 07.2020

Graphic Designer

Accenture
01.2017 - 01.2018

Assistant Graphic Designer

Universidad Nacional
03.2014 - 06.2017

Licentiate - Visual Communication (Graphic Design)

Universidad Nacional De Costa Rica

Bachelor of Arts - Visual Communication (Graphic Design)

Universidad Nacional De Costa Rica

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Ericka Sanchun Varela