Escolyn Amador Lezcano
Resumen profesional
Highly motivated and customer-focused professional with a strong background in communication and education. Proven ability to build rapport, handle inquiries effectively, and provide clear, empathetic support to diverse clients. Basic English proficiency with a strong willingness to improve in fast-paced environments. Recognized for patience, problem-solving skills, and adaptability. Eager to contribute to customer satisfaction and exceed performance targets in a call center setting.
Datos destacados
11
11
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Experiencia
French Teacher
Ministry of Public Education (MEP)
2021.01 - 2026.03
- Teach French language skills, including speaking, listening, reading, and writing to students of different levels
- Design and implement engaging lessons to promote effective communication and language acquisition
- Communicate clearly and adapt explanations according to students' needs
- Foster a positive and inclusive learning environment
- Continuously apply and strengthen French language proficiency in a professional setting
Sales Associate
24/7 Supermarkets
2017.01 - 2021.01
- Delivered excellent customer service by assisting clients with purchases and inquiries in a fast-paced retail environment
- Handled cash and card transactions accurately and efficiently
- Resolved customer concerns with professionalism, ensuring a positive shopping experience
- Developed strong communication, problem-solving, and multitasking skills
Sales Assistant
Teherán Bakery
2015.01 - 2016.01
- Provided customer service in a fast-paced bakery environment, assisting clients with product selection and purchases
- Handled cash transactions and maintained accurate records.
- Developed strong communication and interpersonal skills by interacting with a diverse range of customers
Formación
Diploma - French Language Teaching
University of Costa Rica (UCR)
2015.01 - 2018.01
Bachelor's Degree - French Language Teaching
La Salle University
2019.01 - 2022.01
Licentiate Degree - French Language Teaching
La Salle University
2022.01 - 2023.01
Language Program - undefined
National University (UNA)
2023.01 - 2025.01
Enfatiza tus habilidades clave
- Customer Service Excellence
- Strong Communication Skills
- Active Listening
- Problem-Solving
Diplomas
French Language Proficiency Certificate (B2 Level), Alliance Française, 01/01/23
Cronología
Language Program - undefined
National University (UNA)
2023.01 - 2025.01
Licentiate Degree - French Language Teaching
La Salle University
2022.01 - 2023.01
French Teacher
Ministry of Public Education (MEP)
2021.01 - 2026.03
Bachelor's Degree - French Language Teaching
La Salle University
2019.01 - 2022.01
Sales Associate
24/7 Supermarkets
2017.01 - 2021.01
Diploma - French Language Teaching
University of Costa Rica (UCR)
2015.01 - 2018.01
Sales Assistant
Teherán Bakery
2015.01 - 2016.01