Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Esteban Barrientos Oreamuno

San José

Summary

Experienced Bilingual Digital Inside Sales Representative and Senior Analyst with a 6-year track record in sales and account management. Skilled in data analysis and identifying key performance drivers for optimal results. Proficient in addressing complex challenges at the partner level and offering actionable recommendations. Strong communicator fluent in English, excelling in fast-paced and dynamic environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Digital Inside Sales Representative Analyst

Accenture
08.2024 - Current
  • Managed digital sales strategies for high-profile accounts, including Microsoft Azure and Marriott
  • Developed and executed targeted sales campaigns, resulting in significant sales growth
  • Conducted in-depth analysis of sales data to identify performance drivers and areas for improvement
  • Excelled in a fast-paced environment, consistently achieving sales targets

Strategic Financial Advisor

Vida Software & Media Int
08.2023 - 08.2024
  • Conducted comprehensive debt analysis based on detailed credit reports, identifying key performance drivers
  • Analyzed reports from various tools to identify trends and develop the best financial strategies for clients, optimizing debt settlement outcomes
  • Created and implemented tailored debt settlement plans for US-based customers, ensuring high client satisfaction and retention
  • Followed the sales life cycle meticulously, achieving a high success rate in debt settlements and maintaining strong client relationships

Supervisor, Trainer & L2 Sales Specialist

Support Services Group
09.2022 - 08.2023
  • Served as a Sales agent for a major US-based telecommunications company, consistently exceeding sales targets
  • Mentored and trained new hires, ensuring high performance and adherence to sales processes, which contributed to overall team success
  • Led a team to achieve and surpass sales goals, utilizing data-driven strategies and deep dives into performance metrics to drive continuous improvement

Logistics and Supply Chain Management (SCM)

Fresh Food Delivery
01.2019 - 05.2020
  • Reduced lead times for product delivery with effective supplier communication and negotiation strategies
  • Managed different reporting and data tools to track inventory levels, monitor supplier performance, and analyze logistical operations, resulting in improved decision-making and operational effectiveness
  • Collaborated with cross-functional teams for successful new product launches, meeting target deadlines and budget requirements

Education

Certificate of Technical Studies - Project Management

Universidad Fidelitas
San José, Costa Rica
01-2026

Certificate of Technical Studies - Emergency Medical Technician

Universidad Santa Paula
San José, Costa Rica
01-2027

Skills

  • Sales and Account Management
  • Issue Resolution and Recommendations
  • Agile / Scrum Methodologies
  • Team Collaboration
  • Data Analysis and Performance Assessment
  • Bilingual Communication (English/Spanish)
  • CRM ERP Tableau Power BI Knowledge
  • Leadership

Certification

  • Scrum Fundamentals
  • Microsoft Licensing Specialist: Fundamentals| Dynamics 365 | Developer Tools | CSP Program | Azure Solutions| Power Platform | Online Services | Select Plus | MPSA | On Premises Products

Timeline

Digital Inside Sales Representative Analyst

Accenture
08.2024 - Current

Strategic Financial Advisor

Vida Software & Media Int
08.2023 - 08.2024

Supervisor, Trainer & L2 Sales Specialist

Support Services Group
09.2022 - 08.2023

Logistics and Supply Chain Management (SCM)

Fresh Food Delivery
01.2019 - 05.2020

Certificate of Technical Studies - Project Management

Universidad Fidelitas

Certificate of Technical Studies - Emergency Medical Technician

Universidad Santa Paula

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Esteban Barrientos Oreamuno