Esteban ceciliano madrigal

• Enhanced code efficiency through fine-tuning techniques
• Presented demo results to clients in online meetings
• Implemented modifications based on customer feedback

Resolved customer queries regarding VMware Aria Suite applications

Captured customer interactions and feedback in Salesforce to identify training opportunities and rectify expectations

Tracked new customer issues following implementation of approved engineering fixes and workarounds

Analysed customer-uploaded logs to determine root causes of various OVA appliance problems

Supported customers in resolving issues by clarifying and enhancing understanding of documentation

Assisted customers in assigning appropriate virtual hardware resources in vCenter for ARIA suite deployment

Engaged with customers on high-priority issues

Engaged in continuous learning using VMware’s learning tools

Help customers with issues related to lost data.

Restored functionality to computers impacted by malware and bloatware

Implemented small office home office network solutions

Guided clients to select suitable computers for specific requirements

Develop CAD models aligned with customer requirements

Produced accurate CAD designs following specifications provided by healthcare practitioners

Corrected minor inaccuracies from 3D scanning processes to enhance final product quality