Microsoft Office
Esteban Rojas
English Professional
Cartago
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
8
8
years of professional experience
3
3
Languages
Work History
English Literature Department Assistant
School Of Modern Languages
08.2023 - 12.2023
- Organized research documents electronically, improving file accessibility for the department head.
- Facilitated teaching materials and resources for students taking courses belonging to the department.
- Served as a liaison between the department head and other staff members by relaying important messages accurately and promptly.
Oral Communication Courses Department
School Of Modern Languages
03.2023 - 12.2023
- Organized research documents electronically, improving file accessibility for the department head.
- Gathered vital information for the continuous development and improvement of the courses offered by the department by reviewing the students' experiences while taking such courses.
- Contributed to research conducted by the department head.
Office Assistant
Asociación De Productores Agrícolas (ASOPROA)
10.2017 - 12.2017
- Optimized workflow processes through regular evaluation of office procedures for potential improvements.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Handled membership duties accurately ensuring all members received their benefits.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Sales Assistant
Colono Agropecuario
06.2016 - 07.2016
- Processed transactions accurately while maintaining a high level of customer service.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
Bachelor of Arts - English Language And Literature
University of Costa Rica
San José 05.2001 -
High School Diploma -
Colegio Técnico Profesional De Pacayas
Cartago 05.2001 -
Technical Degree in Animal Farming -
Colegio Técnico Profesional De Pacayas
Cartago 05.2001 -
Skills
Information Gathering
Meeting Scheduling
Document Preparation
Proofreading abilities
Calendar Management
Business Writing
Mail handling
Problem-solving abilities
Analytical Thinking
Software
Photoshop
ClipChamp
Timeline
English Literature Department Assistant
School Of Modern Languages
08.2023 - 12.2023
Oral Communication Courses Department
School Of Modern Languages
03.2023 - 12.2023
Office Assistant
Asociación De Productores Agrícolas (ASOPROA)
10.2017 - 12.2017
Sales Assistant
Colono Agropecuario
06.2016 - 07.2016
Bachelor of Arts - English Language And Literature
University of Costa Rica
05.2001 -
High School Diploma -
Colegio Técnico Profesional De Pacayas
05.2001 -
Technical Degree in Animal Farming -
Colegio Técnico Profesional De Pacayas
05.2001 -