Goal-oriented Communications and Media Studies graduate with several years of event production, film production and customer service experience. Thrive in collaborative, creative, group project settings where brainstorming and solutions-thinking are valued. Outgoing and people-centered with ability to relate to a wide variety of backgrounds and skill sets. Known for follow-through, enthusiasm and positive approach.
Overview
5
5
years of professional experience
Work History
Private Events Sales Manager
Toyota Arena
03.2023 - Current
Close sales by prospecting and developing relationships, analyzing needs and opportunities, developing effective proposals, negotiating terms, documenting activity, and thoroughly following up on issues pertaining to sale and delivery of services to customers in a timely manner
Develop new accounts, maintain existing accounts, and implement sales strategies to achieve revenue goals and maximize profits for the venue while maintaining client satisfaction
Meet weekly with companies, agencies and planners to drive private event bookings at assigned venue
Perform revenue forecasts and profit/loss reports that illustrate overall performance against sales goals
Participate in preparation of annual departmental Private Events budget, sales and marketing plan, and other assigned financial plans which support the overall objectives of the arena
Work as part of senior leadership team of the venue to positively impact the effectiveness of the operation of the venue
Work closely with ASM Global Corporate Sales & Marketing Team
Conduct market analysis and devise strategies for generating new business
Work with local Key Influencers including Hotels, Convention & Visitor Bureaus, Chambers, and market leaders that drive meetings and events to local market.
Logistics Manager (Project Based)
Events by One
12.2022 - Current
Report to the Project Manager and Overall Events Manager for onsite tasks
Provide services to key members of client team, guest services and venue team
Act as liaison for guest speakers, presenters and outside event vendors.
Developed strong relationships with vendors, leading to improved pricing and service levels
Festival Manager & Programming Coordinator
San Diego International Film Festival
10.2018 - 01.2023
Box Office/Customer Service: Managed festival ticketing site functionality and integrated it into our virtual platform
Box Office/Customer Service: Oversaw 9 Customer Service Interns and volunteers by providing training materials and guidance
Box Office/Customer Service: Created email template and FAQ playbook to insure consistent and efficient communication between staff and customers
Office Management: Collaborated directly with Festival Producer and Artistic Director/CEO
Office Management: Managed day-to-day communications with staff, ambassadors, patrons, and sponsors
Office Management: Responsibility included recruiting interns and volunteers for each season
Film Office/Programming: Managed film submission platform operation and creation along with overseeing 30 screeners and their tasks
Film Office/Programming: Maintained communication with an average of 200 filmmakers
Film Office/Programming: Researched and solicited over 100 films for participation
Film Office/Programming: Trained 4 Film Office & Programming Interns and was a key member of the Programming Committee that decided the final film selections
Marketing/Social Media: Assisted Marketing Coordinator in maintaining our Production Schedule
Marketing/Social Media: Created and published posts on our festival Instagram and Facebook accounts, as well as event listings on public events websites
Events: Managed and attended 18 year-round Festival events (virtually and physically)
Events: Collaborated with the Festival Producer on event timelines and run-of-show documents (virtually and physically)
Events: Supervised customer service and box office on-site
Events: Acted as a liaison to panelist/guest experience
Events: Created briefing materials and provided on-site/virtual support to panelists/guests.
Leadership And Community Engagement
Board Member, National Young Adult League Conference Advisory Board, Greek Orthodox Archdiocese of North America (02/01/24 - Present): Advise and oversee the planning, operation and execution of the National Young Adult League Conference., Organize and execute large scale programs and events on behalf of the Greek Orthodox Archdiocese of North America Youth and Young Adult Ministries.
Vice Chair, National Young Adult League Conference, Greek Orthodox Archdiocese of North America (Biannual, 5 Day Conference) (10/01/23 - Present): Advise and oversee the planning, operation and execution of our Registration, Diakonia (Service), and Offsite Events Executive and Steering Committees. Compose and collaborate on speeches and dynamic presentations for the entire 5 day conference program to be given by myself and other members of leadership.
Co-Chair, YAL In Your Backyard Initiative, Greek Orthodox Metropolis of San Francisco (10/01/21 - Present): Established the foundation of the initiative including the goals, objectives and strategy for execution., Work closely with our marketing team in order to formulate our brand kit and content strategy throughout the year., Manage the activity of 20 young adult liaisons and coordinators across the country and provide them with content and event ideas.
Co-Chair, Young Adult League Conference, Greek Orthodox Metropolis of San Francisco (Annual, 4 Day Conference)(01/01/23 - 12/31/23): Advise and oversee the planning, operation and execution of our Registration, Diakonia (Service), Events and Marketing Executive and Steering Committees., Compose and collaborate on speeches and dynamic presentations for the entire 3 day conference program to be given by myself and other members of leadership.
Executive Committee Member, Young Adult League Conference, Greek Orthodox Metropolis of San Francisco (Annual, 4 Day Conference) (08/01/19 - 10/01/22): Held positions on multiple committees that were responsible the formulation and execution of marketing content, programming content and logistics operations.
Education
Bachelor of Arts - BA - Communication and Media Studies; New Media and Digital Design
Fordham University
New York, NY
01.2012 - 05.2017
Skills
Google Suiteundefined
Timeline
Private Events Sales Manager
Toyota Arena
03.2023 - Current
Logistics Manager (Project Based)
Events by One
12.2022 - Current
Festival Manager & Programming Coordinator
San Diego International Film Festival
10.2018 - 01.2023
Bachelor of Arts - BA - Communication and Media Studies; New Media and Digital Design
Fordham University
01.2012 - 05.2017
Similar Profiles
Olga Romo LoeraOlga Romo Loera
Housekeeper at Toyota ArenaHousekeeper at Toyota Arena