Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Fabian Monge Bermudez

Student And Senior Assistant, Tech Quality
San Jose

Summary

Results-driven professional with over three years at Kyndryl, excelling in IT support and data analysis. Adept at troubleshooting complex issues while delivering exceptional customer service. Strong organizational and analytical skills ensure data integrity and compliance with quality standards, fostering effective collaboration across teams.

Overview

4
4
years of professional experience
1
1
Certification
1
1
Language

Work History

Senior Assistant, Tech Quality

Kyndryl
07.2022 - Current

Dedicated IT Support with over three years of experience in troubleshooting and resolving technical issues. Proficient in providing exceptional customer service and support to end-users in diverse environments. Possess excellent communication skills, enabling effective collaboration with technical and non-technical teams.

Data Analyst

Stewart Title Guaranty Company
06.2021 - 05.2022

Performs data entry functions in English Reviews data to ensure completeness, accuracy and quality in accordance with data management standards. Compares input and output data with source documents. Monitors the integrityof data and ensures company quality standardsand statutory requirements are met. Proficient in application of data qualitystandards and data recording requirements. Performs other duties as assigned.

Education

Cybersecurity Specialization -

LCI Veritas
San Jose, Costa Rica
05.2001 -

Cisco Certification -

Academia Tecnologica De La UCR
San Jose, Costa Rica
05.2001 -

High School Diploma -

Centro Educativo San Agustin
San Jose, Costa Rica
05.2001 -

Skills

Strong organization

Meeting facilitation

Computer skills

Office administration

Team collaboration

Task prioritization

Customer Service

Troubleshooting

Analytical skills

Certification

CISCO Certification

Timeline

CISCO Certification

10-2022

Senior Assistant, Tech Quality

Kyndryl
07.2022 - Current

Data Analyst

Stewart Title Guaranty Company
06.2021 - 05.2022

Cybersecurity Specialization -

LCI Veritas
05.2001 -

Cisco Certification -

Academia Tecnologica De La UCR
05.2001 -

High School Diploma -

Centro Educativo San Agustin
05.2001 -
Fabian Monge BermudezStudent And Senior Assistant, Tech Quality