Results-driven professional with over three years at Kyndryl, excelling in IT support and data analysis. Adept at troubleshooting complex issues while delivering exceptional customer service. Strong organizational and analytical skills ensure data integrity and compliance with quality standards, fostering effective collaboration across teams.
Dedicated IT Support with over three years of experience in troubleshooting and resolving technical issues. Proficient in providing exceptional customer service and support to end-users in diverse environments. Possess excellent communication skills, enabling effective collaboration with technical and non-technical teams.
Performs data entry functions in English Reviews data to ensure completeness, accuracy and quality in accordance with data management standards. Compares input and output data with source documents. Monitors the integrityof data and ensures company quality standardsand statutory requirements are met. Proficient in application of data qualitystandards and data recording requirements. Performs other duties as assigned.
Strong organization
Meeting facilitation
Computer skills
Office administration
Team collaboration
Task prioritization
Customer Service
Troubleshooting
Analytical skills
CISCO Certification
CISCO Certification