Fabián Montealegre
Product Manager
Uruca,SJ
Summary
Cybersecurity enthusiast actively improving to achieve OSCP certification. Thought leadership, engineering and management expertise, providing guidance to cross-functional teams charged with deploying customer-related projects in the IT space related to security, networking, infrastructure and cloud. Comprehensive business/technical skills and expertise in business process, automation/management (BPM), process improvement, systems integration, requirements analysis, workflow design, project management, testing/quality assurance, software development and customer relationships. Successfully design and deliver solutions and processes for Fortune 500, SMB and local organizations. Experience in business foundation and managing. Excellent communication, interpersonal, analytical and presentation skills. Promote pro-activity of employees in the company to encourage continuous improvement of internal processes. Installation, commissioning, auditing, technical support and training for projects involving telecommunications systems. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Overview
16
16
years of professional experience
13
13
years of post-secondary education
3
3
Certifications
Work History
Engagement Manager II
Akamai Technologies Inc.
8 2021 - Current
- Established as customers central contact on daily basis, integrations and troubleshooting coordinator
- Drive product adoption and business growth based on customer opportunities
- Delivery value confirmation through best practice guidance and developing long-term customer web performance and cybersecurity strategy
- Partnering with sales teams strategy by creating opportunities, minimizing risk, and guiding customers on new technologies and products.
Senior Technical Project Manager
Akamai Technologies Inc.
01.2017 - 08.2021
- Leading implementations of CDN technologies for international accounts focusing on Web performance, Media solutions and Security protection technologies
- Orchestrating International streaming live events, like Olympics
- Partnering with business teams to review and ensure integration efficiency, deliver high-quality service and foster customer relationships
- Leading projects to contribute to best practices, improving methodology and quality of integrations Onboarding new talent on required technical and procedure topics.
- Coordinated with senior leadership to align project objectives with broader organizational goals, maximizing overall business impact from each initiative undertaken.
- Led change management initiatives to improve overall processes and increase team adaptability to new technologies or methodologies.
Engagement Manager
OTSI - Object Technology Solutions Inc. HPE outsource
06.2015 - 12.2016
- Managed up to 30 employees across 4 locations
- Lead a team of technical staff through defining the requirements for several projects
- Team lead and Project Manager for implementing and creating Test Use Cases for R&D teams on Networking, UI and protocols implementations for Wireless Networking products
- Acted as a liaison with internal teams to maximize efficiencies and project
- Drive execution and deployment of customer projects, testing and programming tasks
- Focusing on customer satisfaction, developed clear business requirements for different products sold to US and CR customers; deployed standardized project-management processes and deliverables
- Tracking and managing project expenditure and product phase development.
- Manage and actively participate on bidding projects definition, design and implementation phases
- Detect opportunities of growth within existing customers in close partnership with operational and sales teams by providing and guaranteeing excellence in project delivery
- Actively participate in the hiring process and onboarding new talent
- Coach, train, on required technical topics, drive initiatives to improve developer and tester team’s skills and knowledge
System Software Engineer
Object Technology Solutions Inc. HPE outsource
07.2014 - 06.2015
- Outsourcing Engineer for HPE R&D new products on Networks and Wireless
- Create Test User cases for R&D and product lifecycle improvements in coordination with Software engineers based on product phase
- Agile Testing Cloud Services R+D, Networking R+D products
- Wireless networking
- Networking Services into cloud
Consultant Engineer
NeuStar, Inc.
03.2013 - 11.2014
- Professional Services
- Auditing Telecommunications systems
- Cloud Services, AWS specialist (S3, Redshift, EC2, AIM), Data Migration (Oracle, Redshift, PostGREs, MySQL) Business analytics (BIRT, Tableau, Cvidya) DNS services operations
- Business logics management (Activiti) Risk management (Cvidya)
Research Assistant
Nokia Siemens Networks
08.2011 - 02.2012
- WCDMA multipoint-to-point transmissions
- Matlab / C++ programming
- Research and Implement 3GPP standards for HSDPA multipoint transmission simulator
- Data channels modeling and radiation patterns simulation.
Managed Service Engineer
Ericsson
01.2008 - 01.2010
- Operation and Maintenance of several Service Layer nodes on mobile GSM networks
- UNIX system administration (Solaris 8, 9 &10 and Linux RedHat, SUSE and Ubuntu)
- Integration, administration and troubleshooting GSM network
- Service layer platforms: MMC, SGSN, GGSN, MPS, SMSC, MIEP, Voicemail,DNSs and Radius Server
- Network systems access administration (Cisco, Juniper, ExtremeNetworks, F5)
- Databases administration (Oracle, MySQL and Sybase)
- Contact point between customer and Ericsson technical staff for Service Layer platforms
- Product adoption and Technical teacher to the customer.
Education
Master's in Project Management - Business Administration and Management, General Masters
Instituto Tecnológico De Costa Rica
Alajuela - Costa Rica 01.2013 - 05.2015
M.Sc. in Mobile Technology and Business - Mathematical Information Technology Department
University of Jyväskylä, Finland
Jyväskylä, Finland 01.2010 - 05.2012
Licentiate in Electrical Engineering with emphasis in Telecommunications and Electronics - Engineering Department
Universidad De Costa Rica
San José, Costa Rica 01.2007 - 05.2010
Bachelors in Electrical Engineering - Engineering Department
Universidad De Costa Rica
San José, Costa Rica 01.2002 - 05.2007
Skills
Implementation Management
Stakeholder Management
Proposal Development
Business Analysis
A/B Testing
Interpersonal Communication
Improvement Metrics Measurement
Teamwork and Collaboration
Certification
Project Management Professional (PMP), Project Management Institute, 03/2018, 03/2027, 2180603
Mobile Phone
+50687355557
Personal Information
- Place of Birth: San José, Costa Rica
- Date of Birth: 10/24/83
Publications
Scheduling multipoint-to-point transmissions over HSDPA based Single Frequency Network, 03/25/2013, Information Science and Technology (ICIST), 2013 International Conference
Timeline
Senior Technical Project Manager
Akamai Technologies Inc.
01.2017 - 08.2021
Engagement Manager
OTSI - Object Technology Solutions Inc. HPE outsource
06.2015 - 12.2016
System Software Engineer
Object Technology Solutions Inc. HPE outsource
07.2014 - 06.2015
Consultant Engineer
NeuStar, Inc.
03.2013 - 11.2014
Master's in Project Management - Business Administration and Management, General Masters
Instituto Tecnológico De Costa Rica
01.2013 - 05.2015
Research Assistant
Nokia Siemens Networks
08.2011 - 02.2012
M.Sc. in Mobile Technology and Business - Mathematical Information Technology Department
University of Jyväskylä, Finland
01.2010 - 05.2012
Managed Service Engineer
Ericsson
01.2008 - 01.2010
Licentiate in Electrical Engineering with emphasis in Telecommunications and Electronics - Engineering Department
Universidad De Costa Rica
01.2007 - 05.2010
Bachelors in Electrical Engineering - Engineering Department
Universidad De Costa Rica
01.2002 - 05.2007
Engagement Manager II
Akamai Technologies Inc.
8 2021 - Current
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