FERNANDO VELEZ PAIZ BRENNER
Summary
Trilingual professional (Spanish, English, French). Results-driven Senior Project Manager with a proven track record leading multimillion-dollar initiatives. Certified in Agile methodologies with strong expertise in SCRUM, focused on enhancing team collaboration, driving continuous improvement, and optimizing resource allocation. Brings a deep understanding of project governance, information security, and cross-border coordination, enabling seamless delivery across complex organizational structures.
Overview
20
20
years of professional experience
Work History
Senior Project Manager
DXC TECHNOLOGY SERVICES LLC - Continental Account
07.2024 - Current
- Managed cross-functional project teams to successfully deliver complex software implementations on time and within scope
- Led strategic planning and execution of project timelines, budgets, and resource allocation in accordance with client requirements
Scrum Master
DXC TECHNOLOGY SERVICES LLC - CARGO GROUP Account
07.2023 - 07.2024
- Led Agile transformation for a development team of 10+ members
- Facilitated daily stand-up meetings to ensure team alignment and progress tracking
- Organized and facilitated sprint planning sessions to establish team goals and priorities
Scrum Master
DXC TECHNOLOGY SERVICES LLC - P&G ACCOUNT
09.2019 - 07.2023
- Keep NALA Product Team on-track, plan and lead meetings, work out any obstacle that may arise
- Facilitate the transition to the SCRUM framework
- Deliver training support requirements as the single point of contact (SPOC) between P&G and DXC
- Partner with Product Owner and Service Owners to handle backlog and new requests
- Ensure deliverables meet acceptance criteria and quality standards
- Developing work plan to meet business priorities and deadlines
- Coordinate, plan, and delegate testing processes to accomplish organizational goals
- Recognizing and capitalizing on improvement opportunities
- Act as Quality Controller and Resource Manager too
- Report project progress/status and metrics on a regular basis and deliver to stakeholders
- Provide guidance and support to the team
- Led and drove the Development Team' sprint in JIRA
- Led multiple multi-disciplinary teams in Agile environment to successfully deliver projects on time and within scope
Senior Project Manager (Freelance Contractor)
Walmart Inc
12.2018 - 09.2019
- Hired to lead the project management migration from old legacy systems EC/Success Factor to ERP SAP modules - Time & Attendance and 2 - Forecast and Scheduling for all CAM (Central America Operation)
Business Operations Manager
CISCO SYSTEMS
11.2014 - 12.2018
- Created 46 automated processes for planning and controlling change, managed and monitored the implementation of newly issued and approved mandates.
- Support and monitor Cisco TAC (Technical Assistance Center) incidents Severity 3 and 4 for AMER region.
- Installed base analysis for America Movil and AT&T contract renewals
- Managed a portfolio of projects with a combined budget of over $3 million, resulting in cost savings and increased revenue
Project Manager / Sales Ops. Coordinator
Unified Communications Technologies (UCT)
07.2012 - 08.2014
- Reallocated to the Caribbean, Dominican Republic to focus on the practical support for the sales operations unit, management of projects & commercial initiatives of main accounts including hospitality, retail, government entities, insurance, banking, education, among others) for a small-medium sized partner of Cisco Systems and Fortinet
- As part of my responsibilities, I evaluated projects and continuous improvements, set the internal & external communications strategy, managed the project pipeline, developed tools and techniques, human resources (recruitment of sales staff, management, and supervision), Salesforce CRM administration, leadership, and report on project
PMO Supervisor - Global Information Security (GIS)
Hewlett Packard
08.2010 - 07.2012
- Provided project management guidance on procedures
- Staffed and administered the San Jose PMO team
- Developed and maintained relationships with key business partners and vendors
IT/SAP Project Manager Consultant
Hewlett Packard - P&G / Financial Solutions account
05.2007 - 08.2010
- In charge of technology consulting to Procter and Gamble (Treasury Banking Department)
- Responsible of providing technical support and leadership within P&G projects
- Managed cross-functional teams of up to 20 members to deliver projects on time and within budget
- Promoted to Internal Training Coordinator as well on July 14th, 2009
- More than 85 critical / large scale projects successfully realized (20 due to their significant impact to the SAP P&G platform, their large volume of payments / Transactions, time, and assigned budget)
- 42 Continuous improvements or initiatives successfully applied (for both NA/LA regions)
- 19 trainings delivered on time (SAP FI/CO)
- +645 changes successfully designed, tested, resolved, and moved into production environment
- Extra mile recognition granted
Project Manager
BAC / CREDOMATIC NETWORK
11.2004 - 03.2007
- Responsible of statement of results and statistics per month, regarding each financial product (Game Premios, Trade, Prymes, Gift Cards, Tasa Cero, Amer Selects, ie.) So as Provided support on documentation for issuer banks to settle the Chargeback process
- Controlled the principal documents (memo) to collaborate with the chargeback resolution process through each credit card brand (Master Card, Visa, American Express, Diners Club, JCB and Discover)
- 7 major financial projects successfully implemented in Costa Rica marketplace
- 3840 chargeback cases successfully resolved
- Successfully achieved to maximize recovery of fraudulently used cards (up to 90%)
- Improved on-time delivery chargeback resolutions from 55% to 87%
Education
Diplome Approfondi De Langue Francaise (DALF) -
MINISTERE DE L ’EDUCATION NATIONALE FRANCAISE
Master’s Degree In Human Resource Management -
Universidad Fidelitas
12.2024
Bachelor’s In Business Administration (BBA) -
Universidad Fidelitas
12.2012
High School Diploma -
Lycee Franco Costaricien
11.2002
Skills
- Project planning
- Scope Management
- Scrum framework expertise
- Risk identification
- Kanban knowledge
- Software development lifecycle
- Stakeholder management
- Workflow Analysis
- Agile methodology
- ERP implementation expertise
Languages
French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Senior Project Manager
DXC TECHNOLOGY SERVICES LLC - Continental Account
07.2024 - Current
Scrum Master
DXC TECHNOLOGY SERVICES LLC - CARGO GROUP Account
07.2023 - 07.2024
Scrum Master
DXC TECHNOLOGY SERVICES LLC - P&G ACCOUNT
09.2019 - 07.2023
Senior Project Manager (Freelance Contractor)
Walmart Inc
12.2018 - 09.2019
Business Operations Manager
CISCO SYSTEMS
11.2014 - 12.2018
Project Manager / Sales Ops. Coordinator
Unified Communications Technologies (UCT)
07.2012 - 08.2014
PMO Supervisor - Global Information Security (GIS)
Hewlett Packard
08.2010 - 07.2012
IT/SAP Project Manager Consultant
Hewlett Packard - P&G / Financial Solutions account
05.2007 - 08.2010
Project Manager
BAC / CREDOMATIC NETWORK
11.2004 - 03.2007
Diplome Approfondi De Langue Francaise (DALF) -
MINISTERE DE L ’EDUCATION NATIONALE FRANCAISE
Master’s Degree In Human Resource Management -
Universidad Fidelitas
Bachelor’s In Business Administration (BBA) -
Universidad Fidelitas
High School Diploma -
Lycee Franco Costaricien
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