FEDERICO QUIROS
Senior Acquisition Manager
Santa Ana
Summary
Affiliate Manager with over 25 years of experience in the gaming industry, combining a strong background in customer service with deep expertise in affiliate programs. Active in affiliate management since 2006, with extensive experience in onboarding, managing, and growing affiliate partnerships through campaign support, performance optimization, retention strategies, and marketing material coordination. Known for a proactive, solutions-oriented approach, strong communication skills, and the ability to perform effectively in fast-paced, high-pressure environments while building long-term, trust-based relationships.
Overview
25
25
years of professional experience
Work History
Acquisition Lead Manager
Ola Azul Marketing Ltd
Santa Ana, San Jose
08.2022 - Current
- Manage a high-volume affiliate portfolio in a fast-paced gaming environment, handling multiple priorities, tight deadlines, and constant operational challenges under pressure.
- Skilled in identifying and resolving roadblocks quickly to keep performance and partnerships on track.
- Daily responsibilities include sourcing and onboarding new affiliate leads, negotiating deals, optimizing collaborations, and driving mutual beneficial results for both partners and clients. Produce details performance reports and insights for internal stakeholders, supporting strategic decision-making and deal optimization.
- Enhanced communication and collaboration for cross-functional teams to develop innovative solutions that addressed complex business challenges. Collaborate closely with design, data, campaign, front end, and CRM teams to develop campaigns, promotional material, and event-driven initiatives that support growth and conversion goals.
- Represent the company at major gaming and affiliate conferences, building relationships with partners, affiliates and industry stakeholders. Lead end-to-end coordination of conference participation, including booth concept and development, merchandise production, team branding and on-site logistics. Manage travel and accommodation planning for team members.
- Brands: BetOnline, SportsBetting, Tiger Gaming, Wild Casino, Super Slots, High Roller Casino, Queen Bee Casino, Commission Kings and Elite Casino Partners.
Operations Manager
Ola Azul Marketing Ltd
10.2017 - 08.2022
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff (Design, Campaign, Data, QA, Front-End teams) and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Facilitated smooth collaboration between departments through clear communication channels.
Affiliate Account Manager
AffCorner.com
Escazu, San Jose
09.2013 - 10.2017
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed and maintained logistics workflows, procedures and reports.
- Streamlined communication channels to facilitate affiliates recruitment and onboarding. Worked retention plans, identifying business need and assistance with marketing tools for performance metrics.
- Brands: BetPhoenix.ag, BetMania.ag, Skybook.ag, BogartCasino.ag, BetLatina.com (Sportsbook, Racebook, and Casino).
Affiliate Account Manager
VRB Marketing
Escazu, San Jose
09.2011 - 09.2013
- Affiliates Recruitment and retention
- Special promotions and campaigns
- Custom tools, Reports and Payments
- Daily Follow up and updating affiliate material.
- Brands: SBO.ag, BetOWI.com, PlayBlackJack.com (Sportsbook, Racebook, and Casino)
Seller Support TAM
Amazon
07.2011 - 09.2011
- Seller’s Assistance and Technical Support
Affiliate Account Manager
BetUS Partners
10.2009 - 05.2011
- Affiliates Recruitment.
- Retention Program.
- Marketing Campaigns (Private events, custom marketing material).
- Follow up and updating affiliate material.
- Target campaigns (active affiliates, inactive affiliates, sports, country or game interest).
- Sportsbook, Racebook, Poker and Casino
Affiliate Program Manager
GMS
10.2009 - 11.2009
- Built of the Affiliate Program
- Processing Development
- Affiliates Recruitment.
- TopPharmacy.com
Affiliate Program Director
PitbullPartners
12.2006 - 10.2009
- Affiliates Recruitment.
- Retention Program.
- Marketing Campaigns (Private events, custom marketing material).
- Follow up and updating affiliate material.
- Target campaigns (active affiliates, VIP affiliates, inactive, country or game interest).
- PitbullPoker and PitbullCasino
Sales & Customer Service Agent
PitbullPoker
09.2006 - 12.2006
- Sales Representative (VIP Plan)
- Customer Service Representative
- Processing Deposits Assistant (Dough Flow)
Sales and Contracts Support Agent
Hewlett Packard
05.2006 - 09.2006
- Sales Representative (Care Packs and Standard Warranty Registration Plans)
- Contracts and Warranties Claims
Customer Service Agent
Millennium Sports
06.2001 - 05.2006
- Re- UPS Department- Customer Service Support for Deposits, Payouts, Wagering
- Sales Department
- Accounting Department – In house deposits and confirmation in different processors.
- Validations and Creditcards Department
Education
Electromechanical Eng.
ITCR
Advertising Design
UAM
02.2026
Secondary Studies
Liceo de Buenos Aires
01.1998
Skills
Mentoring and coaching / Team building & leadership
Problem-solving aptitude / Attention to detail
Marketing management / Negotiation
Quality control management / Operations management
Flexibility and adaptability to handle changing roles and management styles
References
Available Upon Request.
Timeline
Acquisition Lead Manager
Ola Azul Marketing Ltd
08.2022 - Current
Operations Manager
Ola Azul Marketing Ltd
10.2017 - 08.2022
Affiliate Account Manager
AffCorner.com
09.2013 - 10.2017
Affiliate Account Manager
VRB Marketing
09.2011 - 09.2013
Seller Support TAM
Amazon
07.2011 - 09.2011
Affiliate Account Manager
BetUS Partners
10.2009 - 05.2011
Affiliate Program Manager
GMS
10.2009 - 11.2009
Affiliate Program Director
PitbullPartners
12.2006 - 10.2009
Sales & Customer Service Agent
PitbullPoker
09.2006 - 12.2006
Sales and Contracts Support Agent
Hewlett Packard
05.2006 - 09.2006
Customer Service Agent
Millennium Sports
06.2001 - 05.2006
Secondary Studies
Liceo de Buenos Aires
Electromechanical Eng.
ITCR
Advertising Design
UAM