Francine Muñoz
English Teacher
Don Bosco,San José
Summary
Experienced English instructor with over 15 years in field. Proven skills in verbal and written communication in both, English and Spanish with unsurpassed work ethic, proactive mindset and detail-oriented approach.
Overview
29
29
years of professional experience
6
6
years of post-secondary education
Work History
English teacher
Ministerio de Educación Pública de Costa Rica
02.2019 - Current
- I work there 6.5 hours per week on Tuesdays nights
Trainer
Align Technology CR
09.2019 - 01.2020
English Teacher
FUNDATEC, Instituto Tecnológico de Costa Rica
08.2006 - 04.2019
English teacher
Escuela Liceo María Auxiliadora de San José
, Costa Rica
02.2011 - 12.2018
- Prepared and implemented lesson plans covering required course topics.
Talent Manager
MysteryD
05.2010 - 02.2011
- I was in charge of the recruiting process, conflict resolution, creation of warnings, and presenting the CCSS and INS planillas every month, among others
- I was also in charge of conducting employee termination meetings
- I participated in projects related to E-learning.
Academic Coordinator
Instituto Metropolitano de Idiomas
11.2009 - 07.2010
- I was in charge of supervising 75 English teachers who worked on Saturdays in different communities of 3 provinces of Costa Rica
- I was responsible for all the different schools in which we taught our English courses
- I was also in charge of the recruitment process of the teachers.
Backoffice Agent
Hewlett Packard
, Costa Rica
11.2007 - 05.2010
- I worked as an offline agent in the Parts Store for the US and Canada
- I worked with US and Canada main and biggest HP warehouses, dealing with exchange and non exchange HP parts
- I also worked directly with customers via email
- I was part of several special projects such as Testing, Surveys (about customer service in the Parts Store Call Center), and Documentation creation
- I obtained ownership of different processes
- I received different trainings
- I participated in several projects as a volunteer
- I was chosen to be part of the first Employee Engagement Team of the business unit.
English Teacher
Corporación Educativa Santa Ana
Santa Ana, Costa Rica, Costa Rica
08.2006 - 11.2007
- Prepared and implemented lesson plans covering required course topics.
Education
Licenciatura En Docencia -
Universidad San Marcos
01.2015 - 06.2016
Bachillerato En La Enseñanza Del Inglés -
Universidad De Costa Rica
02.2002 - 06.2006
Skills
Advanced English level (C1) according to the Common European Framework of Reference for Languages
Timeline
Trainer
Align Technology CR
09.2019 - 01.2020
English teacher
Ministerio de Educación Pública de Costa Rica
02.2019 - Current
Licenciatura En Docencia -
Universidad San Marcos
01.2015 - 06.2016
English teacher
Escuela Liceo María Auxiliadora de San José
02.2011 - 12.2018
Talent Manager
MysteryD
05.2010 - 02.2011
Academic Coordinator
Instituto Metropolitano de Idiomas
11.2009 - 07.2010
Backoffice Agent
Hewlett Packard
11.2007 - 05.2010
English Teacher
FUNDATEC, Instituto Tecnológico de Costa Rica
08.2006 - 04.2019
English Teacher
Corporación Educativa Santa Ana
08.2006 - 11.2007
Bachillerato En La Enseñanza Del Inglés -
Universidad De Costa Rica
02.2002 - 06.2006