Freddy Fonseca
Executive Administrative Asistant
La Unión
Summary
Analytical and detail-oriented professional with a strong foundation in Customer Service and Administrative Assistance. Demonstrated ability to apply critical thinking to resolve complex issues and contribute to risk management strategies in fast-paced environments. Bilingual communicator, fluent in Spanish (native) and English (C1, Belt Certified).
Overview
3
3
years of professional experience
Work History
Executive Administrative Assistant
Acuity
06.2025 - Current
- Managing over 15 executive schedules, coordinated meetings, and organized travel arrangements to optimize time and efficiency.
- Prepared reports, presentations, and correspondence while maintaining confidential records and documentation.
- Served as primary point of contact for internal and external stakeholders, ensuring smooth communication and workflow.
Consumer Credit Specialist
Foundever
07.2024 - 06.2025
- Conducted concise, solutions-focused interactions with over 50 customers a day regarding credit application processes.
- Maintaining a high standard of service while supporting risk mitigation efforts by recognizing and escalating potential fraud.
AdOps Associate (6-month contract)
Amazon
12.2023 - 05.2024
- Performed in-depth daily analysis of advertising campaign performance across Amazon's platform to evaluate effectiveness and identify areas for improvement increasing the success of the campaign.
Executive Administrative Assistant
IBM
05.2023 - 12.2023
- Handled daily administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction and increasing their productivity.
Sr. Admin Human Resources (6-month contract)
Amazon
08.2022 - 03.2023
- Conducted a daily review of over 25 candidates´criminal background to assess their fit for employment with the company.
- Collaborated closely with an internal team, including HR professionals to evaluate and discuss potential implications.
Education
Business Administration - Business Administration
Universidad Internacional De Las Américas
Remote01.2029
High School Diploma -
Escuela Central De Tres Ríos Nocturno
Tres Rios01.2021
Skills
CRM software (SalesForce)
Microsoft Office Suite
Time management and organization Skills
Adaptability and flexibility
Problem-solving and critical thinking
Empathetic
Timeline
Executive Administrative Assistant
Acuity
06.2025 - Current
Consumer Credit Specialist
Foundever
07.2024 - 06.2025
AdOps Associate (6-month contract)
Amazon
12.2023 - 05.2024
Executive Administrative Assistant
IBM
05.2023 - 12.2023
Sr. Admin Human Resources (6-month contract)
Amazon
08.2022 - 03.2023
Business Administration - Business Administration
Universidad Internacional De Las Américas
High School Diploma -
Escuela Central De Tres Ríos Nocturno
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