Gabriela Cruz Fallas

• Implemented strategies for data storage, archival, and retrieval
• Created and documented data processes and data-related policies
• Executed data integration and migration projects
• Worked with IT teams to address technical issues, implement updates, and optimize data storage and retrieval
• Collaborated with vendors for data-related tools and services, ensuring compatibility with the organization's systems
• Partnered with stakeholders to generate insights through data analysis and prepared comprehensive reports
• Performed data profiling to identify anomalies
• Tracked project progress and performance
• Streamlined HR reporting process by automating data extraction, analysis, and presentation tasks.
• Drove the implementation of HR technology solutions to optimize data management, reporting capabilities, and overall departmental efficiency.
• Collaborated with cross-functional teams to integrate HR analytics into broader business intelligence efforts.
• Enhanced HR data accuracy by implementing data validation processes and reviewing entries for consistency.
• Supported HR team decision-making with consistent production of detailed analytical reports on various aspects of workforce management.
• Reduced time spent on manual tasks by designing user-friendly dashboards for real-time access to critical HR metrics.
• Produced monthly reports using advanced Excel spreadsheet functions.
• Utilized data visualization tools to effectively communicate business insights.
• Documented effective and replicable methods for extracting data and organizing data sources.
• Extracted and interpreted data patterns to translate findings into actionable outcomes.
• Upheld security and confidentiality of documents and data within area of responsibility.
• Analyzed data to identify root causes of problems and recommend corrective actions.
• Developed customized reports, summarizing and presenting data in visually appealing format.
• Generated ad-hoc reports to evaluate specific business requirements.
• Provided technical support for troubleshooting analytics and reporting issues.
• Optimized data access and storage to improve performance of analytics systems.
• Helped solve diverse program problems with in-depth analysis.
• Recommended process improvements to continually identify, analyze and fix constraints and challenges.

Accomplishments and Skills:

• Got hired as a BI Analyst and got promoted to Data Manager after a three-month trial period and was assigned to help and lead different projects
• Optimized database performance with regular maintenance, updates, and optimizations.
• Streamlined data management workflows for increased efficiency and reduced processing time.
• Conducted thorough audits of existing databases, identifying areas for improvement and addressing discrepancies as needed.
• Provided guidance on regulatory compliance matters related to data storage, usage, and disposal.
• Trained team members in best practices for data handling, improving overall productivity and data integrity.
• Enhanced data accuracy by implementing robust data validation and quality control processes.
• Spearheaded initiatives to automate repetitive tasks, freeing up staff time for more value-added activities.
• Collaborated with cross-functional teams to identify data requirements and ensure proper integration within the system.
• Established consistent naming conventions and metadata standards for improved organization and searchability of data resources.
• Devised and implemented reliable data management procedures to enable usability and security of company data.
• Successfully implemented Bamboo HR, KornFerry, and MyIntelli
• Helped create Overall Labor Effectiveness (OLE) KPIs
• Developed dashboards for upper management and stakeholders

Reason for leaving:

• Seeking a fully remote, hybrid, or Heredia-based job

• Reviewed and validated data to identify opportunities for improvement
• Used and developed data collection processes
• Gathered end-user reporting and dashboard requirements
• Developed dashboards and created reports
• Communicated insights to senior management and stakeholders
• Created reporting tools for automation of calculations, filtering, and visualization
• Delivered MS Excel training to new hires and employees

Accomplishments and Skills:

• Created a dashboard tool for senior management to visualize trends
• Helped establish the BI Department and created all reports, databases, and tools from scratch
• Documented and created flowcharts and process maps
• Trained in scrum methodology
• Exceeded expectations in yearly performance evaluations

Reason for leaving:

• Company moved operations to India

• Analyzed data and translated datasets into actionable business results
• Created and presented metric reports to top management
• Developed tools and identified new metrics
• Contributed ideas to improve operations performance
• Assisted QC with the creation of evaluation forms and tools

Accomplishments and Skills:

• Created a dashboard tool for new hire training and nesting
• Recognized as the top performer in the department
• Promoted to Shipping Specialist and then to Senior Shipping Specialist
• Developed a new QA form and metric dashboard for management

Reason for leaving:

• Company moved operations back to the US