A High-performing HR business partner who is Business-oriented and able to translate business vision into HR initiatives that improves performance, profitability, growth, and employee engagement. Partnered with Business Leaders to drive Strategic HR directions to achieve Business Objectives and Drive the People Agenda effectively. Customize HR services to fit the needs of business, goals, uniqueness and most importantly the people to create a better workplace. Act as a valuable business partner and provide the best-fit solutions based on the latest research and approaches. Champion company values and build a better culture with nurturing the human element. Drive engagement, deliver effective communication and instill trust to promote retention.
Overview
21
21
years of professional experience
Work History
HR Business Partner
Electrolux Home Appliances Sdn Bhd
Kuala Lumpur, Malaysia
08.2019 - Current
To provide strategic partnership and leadership support to the Centre of Excellence (CoE) Electrolux Home Appliances Sdn Bhd.
Responsible for aligning business objectives with employees and management for the Centre Of Excellence team through assessing and anticipating HR-related needs and responsible in developing integrated HR solutions.
Spearheaded the identification and implementation of effective recruitment platforms, significantly reducing recruitment turnover time and improving talent acquisition efficiency.
Successfully implemented core HR policies and provided expert consultation across all HR functions within the Centre of Excellence, driving organizational success and effective people management.
Built and maintained trusted partnerships with business leaders and key stakeholders to align HR strategies with business objectives, enhancing workforce planning, talent engagement, and organizational effectiveness.
Coached and advised leaders and employees on best HR practices, performance management, and inclusive hiring to foster a diverse, high-performing culture aligned with company values.
Led organizational change initiatives, learning and development programs, succession planning, and talent reviews to support leadership growth and continuous employee development.
Managed end-to-end performance management processes, including calibration sessions, and advocated for employee career growth.
Ensured compliance with local labor laws and global HR standards, overseeing payroll inputs, benefits administration, policy rollouts, and employee lifecycle events.
Utilised HR data analytics to provide actionable insights, optimize people strategies, and enhance HR process efficiency and service quality.
Served as a key HR advisor on complex matters including workforce mobility, employment permits, and performance improvement plans.
HR Business Partner
Standard Chartered Global Business Solutions Center
Kuala Lumpur, Malaysia
09.2013 - 07.2019
Company Overview: The Contact Center provides end-to-end banking solutions for Consumer Banking customers of Standard Chartered Bank Malaysia and Standard Chartered Bank Singapore.
Drive the People agenda and Human Resources operational functions in Contact Center, Business Unit.
HR Management: Spearheaded HR operations and strategic People initiatives to drive operational excellence and align with business objectives.
Project Management: Managed end-to-end HR projects, ensuring seamless integration with People Plan and One HR framework while optimising timelines and budgets.
Talent Acquisition: Spearheaded the identification and implementation of effective recruitment platforms, significantly reducing recruitment turnover time and improving talent acquisition efficiency.
HR Expertise and Consultation: Successfully implemented core HR policies and provided expert consultation across all HR functions.
Strategic Partnerships and Alignment: Built and maintained trusted partnerships with business leaders to align HR strategies with business objectives.
Employee Development and Support: Led organisational change initiatives, learning and development programs, and succession planning to support leadership growth and employee development.
HR Management: Maintained accurate HR records, generated reports, and ensured compliance with labour laws and HR standards.
Talent Acquisition and Development: Spearheaded recruitment platform implementation, led organisational change initiatives, and provided training programs.
Employee Relations and Development: Coached leaders and employees, addressed employee relations issues, and advised on compensation and benefits strategies.
The Contact Center provides end-to-end banking solutions for Consumer Banking customers of Standard Chartered Bank Malaysia and Standard Chartered Bank Singapore.
Talent Acquisition Manager
Baker Hughes (M) Sdn. Bhd.
11.2010 - 09.2013
Responsible for developing appropriate talent acquisition and managing the end-to-end talent acquisition process to deliver agreed targets for roles within assigned business areas, ensuring that the right candidates are recruited, at the right time.
Provide Business, both consultive and transactional talent acquisition support to deliver value added Hiring service covering all internal, external, local, International Assignees & transfers.
Recruitment Process Optimisation: Implemented Taleo ATS, redesigned workflows, and optimised RPO models, resulting in increased efficiency and scalability.
Talent Acquisition and Management: Sourced top talent, conducted interviews, crafted job descriptions, and built talent pipelines to support business objectives.
Performance Metrics and Cost Savings: Achieved a 25% reduction in global recruitment cycle time, a 40% decrease in aged requisitions, and USD 45,000 in monthly staffing cost savings in Asia Pacific.
Market Research: Conducted market research on industry hiring trends, salary benchmarks, and competitive intelligence.
Employer Branding: Implemented employer branding initiatives to attract top talent and enhance company reputation through road shows, career talks, career fairs, Campus recruitment.
Administrative Tasks: Coordinated interview schedules and ensured compliance with legal regulations and best practices.
HR Business Partner
Avago Technologies (M) Sdn Bhd
Penang, Malaysia
10.2004 - 09.2010
Responsible for the whole spectrum of HR Functions programs and initiatives.
Take up a role of Strategic HR Business partner to the various Business Groups on Site to deliver HR solutions, positive employee relations, work environment, manpower planning and sourcing, talent development, retention and building strong organizational teams.