I believe that the most important thing in the hospitality industry is the daily customer experience. Every day shall be special and unique. It is imperative to understand the responsibility to be artists in a world with a demanding, informed and knowledgeable public. Innovation and research are key to the success of any hotel operation. Team building, responsible leadership and daily improvement are a fundamental part of my work style, which I bring to the table with 24 years of experience.
Budget development
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