Gerardo Duarte Carballo
San Josecito, San Jose
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
10
10
years of professional experience
Work History
Key Account Manager
Millicom Tigo Costa Rica
08.2019 - Current
- Expanded key account base by identifying and cultivating new business opportunities.
- Strengthened client relationships through regular communication and effective problemsolving.
- Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Developed customized proposals for potential clients, demonstrating the value of the company''s products and services.
- Established strong rapport with clients by consistently exceeding their expectations in quality and service delivery.
- Cultivated an extensive network of industry contacts that facilitated access to valuable resources and insights into emerging trends relevant to key account management activities.
Senior Sales Executive
Telecable Economico
04.2014 - 02.2017
- Increased sales revenue by developing and implementing strategic sales plans tailored to client needs.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
- Expanded market presence by identifying new business opportunities and successfully closing deals.
- Collaborated with cross-functional teams to develop innovative solutions that met customer requirements, resulting in higher customer satisfaction.
Senior Key Accounts Executive
Liberty
03.2014 - 02.2017
- Developed comprehensive account plans to effectively manage long-term client relationships.
- Collaborated with cross-functional teams to develop innovative strategies for driving business growth in key accounts.
- Drove sales expansion within existing accounts through targeted upselling and cross-selling initiatives.
- Built and maintained strong client relationships to drive business growth.
Education
Master in Project Management - Industrial Engineering
Latina University
San Pedro12.2019
Bachelor of Industrial Engineering Industrial Eng. - Industrial Engineering
Central University
San Pedro12.2010
Skills
- Key Account Management
- Consultative Selling
- High-Impact Proposal Presentation
- Account Retention
- Client Relationship Building
- Sales Tactics
- Customer Rapport
- Revenue Generation
- Goal setting
Languages
Spanish
Native language
English
Intermediate
B1
Timeline
Key Account Manager
Millicom Tigo Costa Rica
08.2019 - Current
Senior Sales Executive
Telecable Economico
04.2014 - 02.2017
Senior Key Accounts Executive
Liberty
03.2014 - 02.2017
Master in Project Management - Industrial Engineering
Latina University
Bachelor of Industrial Engineering Industrial Eng. - Industrial Engineering
Central University
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