A client-centric professional with a proven history in technical account management, IT service desk support, and customer service roles, emphasizing tangible outcomes. By adopting a proactive stance, I specialize in nurturing robust client connections, thereby elevating the quality of service delivery. My dedication consistently enhances the overall service experience, reflecting my commitment to client satisfaction. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.