Gloriana Arauz

I was in charge of technical support to companies that used our tool (call center system tool).

I was in charge of approving loans

It was a night-shift position. I was in retentions account

This was a seasonal job (6 months) I was in charge of providing information to companies that had lost orders, I managed tickets for lost packages and I also used to send forms to customs.

I was in charge of answering emails, providing information about packages that were sent via sea.
Logistics and customer service.
After that, I had another position as a senior and I was in charge of supervising the work of other agents.

I am in charge of assisting management,
-Supervisor of people in charge of cleaning.
-Content creator for social networks.
-Review of security cameras.
-Customer service.

-Receptionist when its needed.

I was in charge of TV/ internet/telephone lines sales, and also customer service.

I was In charge of telephone surveys and make coding generator.