Grace Espinoza Alfaro
Administrative And Financial Assistant
Naranjo
Summary
Detail-oriented and highly organized professional with strong problem-solving skills, capable of managing multiple tasks and ensuring efficient workflow. Excellent communicator, fluent in both Spanish and English, with a proven ability to maintain positive client relationships. Proficient in office software, adept at handling diverse responsibilities, and committed to delivering high-quality results in any team or project.
Overview
8
8
years of professional experience
Work History
Virtual Assistant
Ronin Global
03.2023 - Current
- Streamlined office processes with effective email management, resulting in better communication and faster response times.
- Enhanced customer relations through prompt resolution of inquiries via phone or email communication channels.
- Enhanced team collaboration through proficient coordination of virtual meetings and conference calls across various time zones.
Accounting Analyst
Genpact
10.2021 - 11.2022
- Conducted financial audits to determine debit or credit outcomes for clients
- Provided detailed reports and insights based on audit results
- Streamlined accounting processes for increased efficiency and reduced errors.
- Researched billing and invoice problems and resolved issues in compliance with established standards.
- Enhanced financial accuracy by conducting thorough analysis and reconciliation of accounts.
ML Data Associate
Amazon Alexa Data Services
07.2018 - 09.2021
- Enhanced Alexa’s artificial intelligence for transcription services by analyzing and refining data to improve voice recognition accuracy and efficiency.
- Optimized speech-to-text models through detailed data evaluation, contributing to AI advancements in natural language processing.
- Recognized as Best MVP for outstanding performance in Alexa Data Services.
Accounts Payable Analyst
Hellmann Worldwide Logistics
01.2017 - 05.2018
- Fostered strong relationships with stakeholders while ensuring timely, accurate payment processing.
- Received, validated, and routed vendor invoices for approval, ensuring accuracy before initiating payment processing.
Education
High School Diploma -
Colegio Diurno De Naranjo
Naranjo, Alajuela01-2013
English Executive For Service Centers
INA
05.2001 - 01.2026
English Teaching
U Latina Costa Rica
05.2001 -
Administrative Assistant Technician
IACR
05.2001 -
Skills
- Proficiency in Office Package (Microsoft Office, Google Workspace)
- Data entry and spreadsheet management
- Social media management
- Strong knowledge of communication tools
- Financial analysis and reporting
- Risk management and mitigation strategies
Timeline
Virtual Assistant
Ronin Global
03.2023 - Current
Accounting Analyst
Genpact
10.2021 - 11.2022
ML Data Associate
Amazon Alexa Data Services
07.2018 - 09.2021
Accounts Payable Analyst
Hellmann Worldwide Logistics
01.2017 - 05.2018
English Executive For Service Centers
INA
05.2001 - 01.2026
English Teaching
U Latina Costa Rica
05.2001 -
Administrative Assistant Technician
IACR
05.2001 -
High School Diploma -
Colegio Diurno De Naranjo
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