Grecia Interiano
Customer Service
San Pedro Sula
Summary
Ambitious Owner Operator highly effective at motivating and disciplining teams to excel. Familiar with customer service, compliance and recordkeeping. Looking for challenging new role in customer service
Overview
1
1
year of professional experience
Work History
CUSTOMER SERVICE
ENSURANCE
3 2022 - 3 2023
- Taking incoming calls, taking payments, creating claims to replace damaged, stolen, or broken phones.
ADVOCATE
UNITED HEALTH CARE
10.2023 - 07.2024
- Educating members about their plans, transferring them to the correct department, making callbacks, taking payments, resolving claims.
TECH SUPPORT AND SALE
GENMOBILE
04.2023 - 10.2023
- Making troubleshooting, transferring calls, making tickets, offering phone upgrades or promotions to buy a new one.
Education
High School Diploma -
Parroquial La Milagrosa
Tela, Atlantidad. 05.2001 -
Courses -
English Course- URTV
Ceutec - undefined
Skills
Strong customer service
Customer service experience
Professional Customer Service
Healthcare Customer Service
Provided excellent customer service by addressing inquiries regarding meat selection, preparation, and storage recommendations
Quality of Service Implementation
Country
Honduras
Age
23
Referrals
- Norlyn Steven Maradiaga, 9785-5139
- Javier Orellana, 9676-4015
Personal Information
Status: Single
Languages
Spanish
English 85%
Interests
Traveling
Reading
Cooking
Timeline
ADVOCATE
UNITED HEALTH CARE
10.2023 - 07.2024
TECH SUPPORT AND SALE
GENMOBILE
04.2023 - 10.2023
High School Diploma -
Parroquial La Milagrosa
05.2001 -
CUSTOMER SERVICE
ENSURANCE
3 2022 - 3 2023
Courses -
English Course- URTV
Ceutec - undefined
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