Gustavo Greenwood Castro
Strategic Proactive Manager
San Jose
Summary
I am a person that can set clear goals aligned with the organization's long-term vision and translate them into actionable plans for their team, someone that anticipate future challenges and opportunities, proactively developing strategies to address them and can identify and allocate resources effectively to achieve their team's objectives.
I prefer to take ownership and don't wait for problems to arise before acting, always trying to identify potential issues early on and develop solutions to prevent them from escalating, taking in consideration the adjustments in plans and strategies in response to changing circumstances.
Overview
3
3
years of professional experience
Work History
Strategic Proactive Manager
Teleperformance Costa Rica
05.2023 - Current
- Strategic Partner Manager(Marketing Specialist)
- Increased sales revenue by developing and implementing effective sales strategies.
- Presented detailed reports on portfolio performance, highlighting key drivers of growth and areas of improvement.
- Delivered timely insight into customer behavior through detailed segmentation analysis, driving targeted marketing efforts.
- Strengthened client relationships, conducting regular meetings to review portfolio performance and address concerns.
Events Manager(Volunteer)
Main Square Hostel and Whole Wide World Hostel in
01.2022 - 12.2022
- Event promoter and entertainer.
- Developed creative event themes that captured audience interest and drove engagement throughout the program.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Tireman
Llantas Algosa LMTD Tires
1 2019 - 12.2021
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Sourced tires to meet customer quality and budget needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Grand Master - Sport Nutrition
Tech University(Online)
Spain05.2026
Complete Secondary School -
Liceo San Roque
San Roque, Grecia.12.2017
Complete Primary School -
Alice Moya Rodriguez
San Roque, Grecia, Costa Rica12.2012
Skills
Strategic Planning
Performance Management
Time Management
Data Analytics
Client Relationship Management
Lead Generation
Salesforce Management
MS Office
Computer Skills
Market understanding
Personal Information
Date of Birth: 12/07/2000
ID Number: 208060687
Languages
Spanish
English
German
Timeline
Strategic Proactive Manager
Teleperformance Costa Rica
05.2023 - Current
Events Manager(Volunteer)
Main Square Hostel and Whole Wide World Hostel in
01.2022 - 12.2022
Tireman
Llantas Algosa LMTD Tires
1 2019 - 12.2021
Grand Master - Sport Nutrition
Tech University(Online)
Complete Secondary School -
Liceo San Roque
Complete Primary School -
Alice Moya Rodriguez
Similar Profiles
Luis Jimenez ID 702470715Luis Jimenez ID 702470715
Credit Specialist at Teleperformance Costa RicaCredit Specialist at Teleperformance Costa Rica
Christopher Fabricio Hooker MendozaChristopher Fabricio Hooker Mendoza
Customer Service Representative at Teleperformance Costa RicaCustomer Service Representative at Teleperformance Costa Rica
Chauryn Ramirez MirandaChauryn Ramirez Miranda
Customer Service Representative, Data Analyst at Teleperformance Costa RicaCustomer Service Representative, Data Analyst at Teleperformance Costa Rica