Haykel José Sibaja Sibaja Cubillo
Lawyer, Ethics And Compliance
San Jose
Summary
Detail-oriented Compliance Manager offering 9 years of expertise in risk management, policy development and strategic planning. Advanced knowledge of regulatory compliance with proven track record of partnering with executives and business leaders to identify vulnerabilities and create corrective actions. Collaborative and team-oriented with excellent communication and interpersonal skills to foster strategic partnerships and promote company reputation.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Regulatory Sr Specialist
Liberty Costa Rica
San José
04.2019 - Current
- Supported department leadership in implementing new policies, procedures and controls.
- Identified areas in need of critical improvement and implemented strategies to achieve targets.
- Led projects by coordinating schedules, organizing resources and delegating work to meet deliverable and timeline requirements.
- Drove change through quality-oriented strategies to help operations accomplish ambitious short- and long-term goals.
- Followed all company policies and procedures to deliver quality work.
- Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
- Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
- Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
- Achieve compliance with internal control processes and maintain updated and documented information in case of internal audits.
- Achieve compliance with internal control processes and maintain updated and documented information in case of internal audits.
Regulatory Analyst
Telefónica De Costa Rica
San José
08.2013 - 03.2020
- Wrote or updated standard operating procedures, work instructions or policies.
- Coordinated recall or market withdrawal activities as necessary.
- Interpreted regulatory rules or rule changes and communicated with others through corporate policies and procedures.
- Completed and reported on impact assessments.
- Developed or tracked quality metrics.
- Implemented regulatory guidance procedures for the commercial and marketing areas.
- Received, researched and resolved consumer inquiries.
- Prepared and submitted regulatory file applications and supporting documentation.
- Proven ability to learn quickly and adapt to new situations.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Prepared and reviewed contracts and other legal documents following applicable regulations.
- Used knowledge of legal precedents to analyze probable outcome of cases.
- Negotiated settlements and mediated disputes between parties finding mutually beneficial solutions.
- Collaborated with human resources and outside counsel to protect company from legal claims.
- Minimized risk exposure through careful advice on business operations and strategic plans.
Education
Bachelor - Lawyer
La Salle University
San José 12.2017 - 02.2024
Skills
Decision-Making
Communication
Critical Thinking
Problem Solving
Internal Controls
Analytical Skills
Management
Certification
Certified as mediator and conciliator
Timeline
Certified as labor mediator and conciliator
12-2023
Certified as mediator and conciliator
04-2020
Regulatory Sr Specialist
Liberty Costa Rica
04.2019 - Current
Bachelor - Lawyer
La Salle University
12.2017 - 02.2024
Regulatory Analyst
Telefónica De Costa Rica
08.2013 - 03.2020