Hermen - Edward Van Der Plaats
San Jose,Heredia
Summary
Result focused Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in.
In a demanding environment its key to keep an overall balance between Human team values Key Performances. Between Risk mitigation and Chose your battle, between long term strategy and short term objectives. Dedicated telecom professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Versatile business leader bringing 16 years of experience as accomplished C level. Strategic problem-solver, change manager and visionary executive with success implementing plans to meet current and future needs. Key expertise in creating, creating companies and hire motivated staff
Overview
22
22
years of professional experience
Work History
Managing Director
Fibra En Casa
04.2018 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals. A fully operational NOC department monitoring 1000's of customers, 60 Nodes and 2500 KM of Fiber Optics
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Introduced new methods, practices, and systems to reduce turnaround time. As market changes, so should our portfolio offering dozens of B2B and B2C services.
- Worked closely with organizational management teamsand board of directors to guide operational strategy.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Led development of comprehensive business plan to maximize profitability and company performance.
- Prepared annual budgets with controls to prevent overages.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
President Volunteer
Holland House Costa Rica
01.2018 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Developing events that inspire the Dutch business Community / members.
- Maintain relations with Dutch Embassy and other strategic partners and key members.
- Established relationships with club members and maintained positive club standing with trustworthy actions and professionalism.
- Organized special activities and events for existing club members, including service projects, parties and procedural meetings.
CEO
LUMINET
01.2008 - Current
- Developed key operational initiatives to drive and maintain substantial business growth over 16 years. introducing new Business Units, change skills levels, introduce HR and Legal departments, accessing other fiber networks.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress. LUMINET develops under growth management, having a 40% yearly growth in revenue.
- Identified new revenue generation opportunities to maximize bottom-line profitability. introducing the residential division, created a whole sale department for LUMINET.
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
President
Oceans Two, Hotel
06.2021 - 07.2023
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Reduced operational costs through strategic cost management initiatives.
- Mitigated regulatory risks by overseeing adherence to insurance and safety regulations.
- Maintained relations with key stakeholders
Account Manager - B2B Business Development
British Telecom
02.2002 - 05.2005
- Managed accounts to retain existing relationships and grow share of business.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Built relationships with customers and community to establish long-term business growth.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Selling Voice Service and Frame relay service
Education
Associate of Science - Economics in Tourism
NOTKa, Management in Tourism
Amsersfoort04.1998
Associate of Science - Journalism, Broadcast
University For Journalism
Utrecht04.1996
Skills
- Team Collaboration
- Staff Management
- Project Management
- Business Development
- Operations Management
- Strategic Planning
- Account Management
- Strategic Vision
- Mergers and Acquisitions
- Develop Policies
Websites
Accomplishments
- I am the founder of LUMINET and Fibra en Casa, creating a product portfolio through effectively helping with engineering, commercial and project planning.
- Created and financed to set up over 2500 km of fiber optics, building fiber networks though jungle area as well a metropool areas.
- On the back side we created the 1,2 and thirds echelon support departments and Administration.
- Supervised 11 teams with in total 110 staff members
Additional Information
Since 2007 I created in Costa Rica, with a loan of 500.000 USD two companies with a 6 M YtD revenue, 100 staff members, residential customers, B2B customers, connectivity, triple play, integration services, 2500 Km fiber and a city wide wireless network. Connecting businesses and rural areas. Cooperating with many caracters from many nationalities, different level of skills and back ground.
With Holland House Costa Rica, I created a bilateral chamber, with 10 board members and close to 100 business members. having created over 40 events (about Circular Economy, Sustainability, Artificial intelligence, woman rights, LGBTI rights and many more. Objective was to offer a voice to the Dutch business community to strengthen good business and inclusive objectives and offer members a chance to offer their services to the other members.
Languages
Dutch
Native language
English
Proficient
C2
Spanish
Upper intermediate
B2
German
Intermediate
B1
Timeline
President
Oceans Two, Hotel
06.2021 - 07.2023
Managing Director
Fibra En Casa
04.2018 - Current
President Volunteer
Holland House Costa Rica
01.2018 - Current
CEO
LUMINET
01.2008 - Current
Account Manager - B2B Business Development
British Telecom
02.2002 - 05.2005
Associate of Science - Economics in Tourism
NOTKa, Management in Tourism
Associate of Science - Journalism, Broadcast
University For Journalism
Similar Profiles
Wilnyse ChrissolWilnyse Chrissol
Medical Assistant at En Su Casa Primary HealthcareMedical Assistant at En Su Casa Primary Healthcare
Raynaldo AgostoRaynaldo Agosto
Restaurant Waiter at La Pescaderia En CasaRestaurant Waiter at La Pescaderia En Casa
Fernando GarzaFernando Garza
Co-owner at Como En Casa, Fresh Mexican KitchenCo-owner at Como En Casa, Fresh Mexican Kitchen