Hernaldo Baltodano
Trenton
Summary
Experienced with records of success in leading team efforts, recognizing areas of improvement and building professional relationships. Effective at managing big-picture business goals. Detail-oriented and efficient with strengths in both project and time management.
Overview
17
17
years of professional experience
Work History
Supervisor
Toyota Car Detailing Saco
06.2012 - Current
- Excellent customer service performance with personal vehicles
- Multi-task and perform to high expectations in a fast-paced environment, and skill needed to ensure a quality service experience for every customer every time
- Applied paint correction techniques to remove swirls, scratches, scuffs and imperfections; provided spot checks and final vehicle inspection
- Applied advanced techniques to interior rejuvenation, stain removal and order remediation
- Provide efficient, friendly service to all customers.
Cook
Maine Veterans Home
Scarborough
06.2012 - 05.2019
- Perform a variety of administrative and supervisory duties for resident services for about 120 residents, oversee food production, quality control and customer satisfaction
- Ensure the residents’ and staff food is prepared according to standards of operation and local state, VA and federal regulations
- Ensure department security including opening and closing
- Maintain adequate stock levels, conduct food and stock ordering, receive and rotate the storage of stock, supervise food service production
- Maintain professional level of competence and stand in for the Food Services
- Must have knowledge of safe food handling, preparation of food served, all production
Cook
Medical Care Development, Manor
York, Biddeford
09.2010 - 06.2012
- Matters, and therapeutic needs of the residents
- Ensure that all information is followed properly on diet cards and recipe cards in the facility
- Successfully performed a variety of routine task and operations to prepare, cook, plate and/or serve food items as assigned for patient or retail meals
- Performed safe food handling, prep and sanitation techniques
- Modified menus in compliance with Nutrition Manual, and applied hospital policies and procedures
- Demonstrated ability to interact with patients of all ages
- Promoted to cook position.
Food service assistant
Mercy Hospital
Portland
08.2008 - 03.2010
- Read production orders on color-coded menu cards on trays to determine items to place on tray
- Weighted and measured ingredients
- Prepared and delivered food trays to hospital patients
- Placed servings in blender to make foods for soft and liquid diets
- Apportioned and placed food servings on plates and trays according to diet list on menu card.
Food service worker
Bugaboo Steak House
South Portland
03.2008 - 11.2008
- Assisted cooks and kitchen staff with various tasks as needed, and provide cooks with needed items
- Informed supervisors when supplies are getting low or equipment is not working properly
- Cleaned work areas, equipment, utensils, dishes, and silverware.
Gauchos Brazilian Steak House
Portland
12.2007 - 04.2008
- Cooked and re-heat food items such as Brazilian style steak
- Placed food trays over food warmers for immediate service, and stored them in refrigerated storage cabinets
- Washed dishes, glassware, and silverware after meals.
General kitchen staff
Mike’s Clam Shack Wells
02.2007 - 12.2007
- Washed, peeled and cut various foods to prepare for cooking or serving
- Washed dishes and cleaned work area, tables, cabinets and ovens
- Collected and placed garbage and trash in designated containers.
Education
Bachelors Degree -
University of Costa Rica
Serve Safe Certification - Mercy Hospital - undefined
2009
Skills
- Assertive, self-motivated, goal-oriented, organized and efficient
- Over five years’ experience in food service
- Able to work with others toward a team goal
- Dependable - can work without supervision
- Able to recognize client needs and meet them
- Able to work under pressure and meet deadlines
- Quickly learn procedures and methods
Languages
English
Portuguese
Spanish
Timeline
Supervisor
Toyota Car Detailing Saco
06.2012 - Current
Cook
Maine Veterans Home
06.2012 - 05.2019
Cook
Medical Care Development, Manor
09.2010 - 06.2012
Food service assistant
Mercy Hospital
08.2008 - 03.2010
Food service worker
Bugaboo Steak House
03.2008 - 11.2008
Gauchos Brazilian Steak House
12.2007 - 04.2008
General kitchen staff
Mike’s Clam Shack Wells
02.2007 - 12.2007
Bachelors Degree -
University of Costa Rica